
Shinto Chakkiath
Self Employed

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About me
Business Administrator @ MULTITRADE LTD | Postgraduate in Digital Marketing
Education

Digital Marketing Institute
2022 - 2023Postgraduate Digital Marketing
St.mary's polytechnic college, Palakkad
2015 - 2018Diploma(3 years) Computer Science
Experience

TechieDrops
Oct 2020 - Apr 2022Self Employed
MULTITRADE LTD
Apr 2022 - nowSupplier and Product Management• Researching and identifying new suppliers and products.• Analysing pricing structures of new products to ensure competitive pricing.• Negotiating contracts and terms with suppliers to secure the best deals.• Developing new business opportunities through strategic supplier relationships.Human Resources Management• Managing employee salaries, leave, and benefits.• Handling visa document preparation and submission for employees.• Overseeing the renewal of ID cards and other necessary documentation.• Preparing and submitting Jobsplus documentation in compliance with Maltese regulations.Procurement• Making timely orders with existing suppliers to maintain inventory levels.• Requesting freight quotes and arranging collections from suppliers.• Managing supplier-specific incoterms and monitoring goods' arrival dates.• Handling NSO documentation for imports, calculating VAT and duties, and processing payments.• Introducing new products from existing suppliers to enhance the product portfolio.Marketing and Advertising• Creating marketing materials such as flyers, social media posts, and promotional content.• Managing and scheduling social media posts on platforms like Facebook and Instagram.• Designing and executing digital advertisements on Google and Facebook.• Adding items to online catalogs, including the website and WhatsApp catalog.Project-Based and Specialized Product Sales• Handling project-based sales and ensuring successful delivery of specialized products.• Managing client relationships for specific projects and niche products. Show less Sales & Invoicing: Processed sales orders, issued invoices, and managed accounts receivable. Assisted walk-in customers and prepared invoices.Supplier Management: Handled procurement tasks, including obtaining quotations and arranging deliveries.Digital Marketing: Managed social media accounts and created content, including updating online catalogs like the website and WhatsApp catalog.Customer Correspondence: Managed customer communication via email and social media, sent quotations, and organized deliveries.Account Management: Opened new credit accounts and followed up on outstanding payments. Maintained financial records and prepared invoices for payment.Administrative Duties: Administered employee salaries and leave, maintained records, and assisted in report preparation. Organized meetings and supported management with travel arrangements and supplier visits.Customer Service: Provided excellent customer service by addressing inquiries, resolving issues, and ensuring client satisfaction. Assisted with unloading goods and supervised stock handling. Show less
Business Administrator
May 2024 - nowSales and Accounts Clerk
Apr 2022 - May 2024
Licenses & Certifications

Advanced Networking
Technovalley Software India Private LimitedJun 2018
Certified Ethical Hacker (CEH)
EC-CouncilAug 2018- View certificate

Certified Digital Marketing Expert
Digital Marketing InstituteSept 2023 - View certificate

Data Science for Everyone
DataCampFeb 2022 - View certificate

Inbound Marketing
HubSpot AcademySept 2021 - View certificate

Digital Marketing
HubSpot AcademyAug 2021 - View certificate

The Fundamentals of Digital Marketing
Google Digital GarageJun 2021 - View certificate

Social Media Marketing Certification Course
HubSpot AcademySept 2021 - View certificate

SEO
HubSpot AcademyAug 2021 - View certificate
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Google Ads Display Certification
Google Digital Academy (Skillshop)Jul 2021
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