David Yu

Experience

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  CHINA BUFFET

  Jan 2012 - May 2021

  Manager

  •Supervise the staff and address problems with diners to maintain customer satisfaction •Led quality customer experience in a timely manner to facilitate an appropriate environment in a fast-paced industry by bridging the language barrier between employees and customers•Improved efficiency of the restaurant by 20 percent with the implementation of networked computers

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  ALPFA, Inc - Association of Latino Professionals For America

  Feb 2019 - Jun 2019

  Student Development Chair
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  Phillips 66 Study Abroad (London, England and Paris, France)

  May 2019 - May 2019

  Business Student

  •Sponsored to explore London, England, and Paris, France to gain a global understanding of their cultures and to develop global leadership•Built long and lasting relationships with the members of the trip

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  LEAD Conference

  Sept 2019 - May 2020

  Budgeting Officer

  •Address social issues at Texas A&M University through empowering APIDA students with workshops and resources to promote Diversity and Inclusion with the APIDA community and TAMU community•Balance an 8000 dollar budget while making maintaining a great experience for conference attendee’s •Supervise the purchases and assurance of all LEAD materials for all 150+ attendees

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  ALPFA, Inc - Association of Latino Professionals For America

  Sept 2019 - Jan 2020

  National Representative Chair
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  Southern Africa Faculty-Led Study Abroad (South Africa, Eswatini, and Mozambique)

  Dec 2019 - Jan 2020

  Business Student

  •Consulted with International, Non-Profit Bulembu to discover solutions to their unique situation•Experienced culture of Southern Africa to understand the nuances of international business

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  ALPFA at Texas A&M

  Dec 2019 - May 2020

  Student Development Officer

  •Create workshops that foster growth in members professionally and personally•Organized with fellow officers to create events for networking opportunities and professional development•Propose health initiatives and workshops to better improve member health and overall health of the organization

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  TIAA

  Jun 2021 - Aug 2021

  Financial Solutions Intern

  •Conducted GAP Analysis that compared resources between the Institutional and Individual side of the businesses to ensure both businesses have appropriate resources•Analyzed and organized company surveys from the Spigit Tool to ensure proper placement of ideas and comments•Documented the process in which Relationship Managers record opportunities within Salesforce

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  Deloitte Consulting

  Jul 2022 - now

  Business Technology Solutions Analyst

  During my time at Deloitte as an analyst, I had the invaluable opportunity to serve as a Scrum Master, a role that not only honed my leadership skills but also allowed me to drive transformative changes within our projects. Guiding cross-functional teams through the agile framework, I facilitated seamless communication, enhanced collaboration, and ensured the timely delivery of high-impact solutions.My role extended beyond traditional Scrum Master responsibilities, as I actively contributed to the implementation phase of projects. Leveraging my analytical mindset and attention to detail, I played a pivotal role in mapping out implementation strategies, identifying potential roadblocks, and crafting effective solutions. This multifaceted experience enhanced my ability to navigate complex project landscapes and deliver results that exceeded client expectations.One of the highlights of my time at Deloitte was spearheading a critical project where I successfully integrated Scrum methodologies into the workflow, resulting in a significant reduction in project timelines. This achievement not only showcased the power of agile methodologies but also demonstrated my commitment to fostering a culture of continuous improvement.Collaborating with diverse teams allowed me to appreciate the importance of diversity and inclusion in driving innovation. By embracing different perspectives and ideas, we were able to create a dynamic and inclusive work environment that fueled creativity and problem-solving.In addition to my hands-on experience, I actively sought opportunities for professional development. I engaged in continuous learning, staying abreast of the latest industry trends and advancements in agile methodologies. This commitment to growth not only benefited my personal skill set but also contributed to the overall success of the teams I led. Show less