
Kathy Erthal
Office Manager

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About me
Seasoned Office Manager
Education

Warren G Harding High School
1976 - 19792 year degree for my Junior and Senior Years Business Administration and Management, General
Experience

Intrawest Development Company
Jan 2002 - Jan 2006Office ManagerAs the office manager everything in the office and facility were my responsibility. I was told to turn the office into a resort so when people walked into the suite it was like they were walking into a resort. When you walked off the elevator you walked onto carpet that was made and designed to feel like snow. As you turned the corner I had murals painted of our winter resorts Whistlers Mountain and Snowshoe Mountain. I also had my winter resorts send me two sky lift chairs that were out of commission and sent them out to be powder coated and covered which I hung by the ceiling as our guest chairs. That was the cold side of the house. Throughout the rest of the suite I had a boardwalk that was our walking path around the entire suite. Each area had its own theme. Office side of the house I made into beach shacks with screen doors that had been white washed, I brought in sand and had it molded around the offices and a huge sand castle on the wall. As you walked through there was an actual 9 hole putt putt golf course. I used carpet squares for the sand traps and turned the carpet in different directions so the ball would act as if it were in the sand and the water hazards were the same way. This was by far my most favorite and fun project. Show less

Playground Desitnation Properties - A Division of Intrawest Resorts
Jan 2003 - Jun 2007Business Operations SpecialistI managed all aspects of new projects for set-up and tear-down of the sales centers, discover centers, call center and business unit. Once the project was sold out and the new resort was complete the business units had to be removed. I did an audit on all reservation programs for sales administration and sales commissions. I did all the hiring and training of all sales support staff and customer service reps. Assisted the SE Regional Office and Supported the Regional VP, VP of Finance and Corporate VP of HR Vancouver/Orlando. We were also building our new suite for Playground which I was also responsible for in all aspects from start to finish of a new build out from gut out stages. Manage all computes, office equipment and telephony systems. Show less

Free Enterprise
Aug 2007 - Feb 2012Sales ManagerThis was a really great job I sold jewelry to gift shops, all theme parks and airports and my territory was from the Pan Handle to the Keys. I traveled about 5000 - 7000 miles per month. I managed all of the service reps for the attractions division and managed 8 outside sales firms all throughout the united states. I prepared all commission, payroll, invoices, purchase orders and monthly/yearly reporting for the division. Coordinating all of the back stock and inventory levels using forecasting and rate of sale reports. And i attended all of the trade shows in Florida, Las Vegas and Myrtle Beach. Show less

Orangelake Resort
Feb 2012 - Sept 2016Operations CoordinatorMy main responsibility was to assist the Director of Purchasing and Senior Director of Operations with just about anything they needed. My past experience allow me to be a greater asset to them than they had originally thought. I was the first point of contact for all vendors, customers and employees. I also set up a new Microsoft ERP P2P system and Bid System for all vendors and items. I was also responsible for creating all requisitions and purchase orders for retail, F&B and Operations. So I basically bought everything for the resort that a guest could purchase or want during their stay. I also had some accounts payable responsibility in reconciling, coding of GL accounts and correction for all invoices to ensure readiness for payment by the accounting division. Receiving of all service vendors as they delivered to the resort, coordinated all resets and inventory process. The point of sale system was also my responsibility to make sure all pricing and upc labels were entered into the system so when a guest purchased something it rang up correctly with no issues. During very busy receiving time I would go and help them receive the products in and make sure that they did not have a lot of issues. Some of the items that were purchased were very difficult to decipher when receiving them in and unless you purchased it you would have no idea how to receive it in. Show less

C4 Advanced Tactical Systems, LLC
Oct 2015 - nowOffice Manager/Facilities Manager/Safety ManagerOffice Manager: My first priority is to carry out the Office Managers position within C4 which covers greeting guests as soon as they arrive at the office. We are a secure facility so everyone needs to be checked in, cell phones locked up, badges created and emails sent to the employee they are here to see. Purchasing of all supplies, furniture and equipment and anything else someone may come up with that they need. I am also responsible for hiring in all service companies (cleaning, copier, food service, lawn service, office supplies company, furniture suppliers, service vendors on all production machines and equipment) if they are in the building doing some type of service I have hired them. I plan all C4 corporate events our electronic filing system and a company wide software conversion. I am also included in all meetings so that minutes can be taken. So since I am privy to just about everything here at C4 my level of confidentiality is enormous and I take that very seriously. We have anywhere from 500 to 1000 people that visit our facility every year I assist them in everything they may need either before, during and after their visits. Facilities Manager: As the facilities manager the building and all of its contents are my responsibility and to ensure that everything is working at 100 percent. Since I had a construction background with a previous employer when I was told we were building a new facility I volunteered to be the building coordinator everything new building. We finished July of 2018 the construction of a tilt wall constructed 75,000sq' facility. I was responsible for choosing all flooring, colors, furniture, everything that went into the building I made the decision on. Safety Manager: I am OSHA certified with the 30 hour class and just attended the updated course for workplace violence. Show less
Licenses & Certifications

2 Year Business Degree
Warren G Harding High SchoolJun 1979
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