Doug McKain

Experience

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  Precision Group

  May 2002 - Dec 2002

  Telemarketing Executive

  Precision Group is an organisation that specializes in property investment packages. My role as a telemarketing team member involved cold calling customers, advising them of Precision Group and their service and closing a sale. Although challenging at times this role dramatically improved my communications and has given me the confidence to deal with disgruntled or challenging customers with confidence.

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  Placemakers

  Nov 2003 - Feb 2004

  General Sales Assistant

  Placemakers are suppliers of home and building supplies and service the trade and public sector. During my employment at Placemakers I was asked to perform in a range of different areas. I rotated between client consultation in the store and yard; assisting customers with strong product knowledge. I also worked as a cashier and dealt with trade orders. Finally I moved on to a stock management role for inwards goods.

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  Global Purification

  Nov 2004 - Feb 2005

  Sales Representative

  Global Purification Systems provides purification systems to corporate clients. My Role as sales representative involved following up leads developed by the telemarketing team, and consult client on their current purification systems or need of a system with the objective of closing the sale. All closed sales were then. Passed on to sales manager for continuous client management.

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  Hills Flooring Ltd

  Nov 2005 - Jun 2006

  Carpet Installer

  Hills Floorings is a flooring sales and installation organisation. My role involved assisting carpet installation contractors in completing projects. This role developed my ability to follow instructions and work to a deadline, it also enabled me to fine tune my communications skills working in a one-on-one situation.

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  HQ Worldwide

  Jan 2007 - Apr 2007

  Sales Representative

  HQ Worldwide is a promotion and marketing company. They promote and market a variety of products such Telecom, granton cards etc. My role as a sales representative involved working on behalf of Telecom, doing door to door sales. I was promoting mobile phones and broadband to residential customers. This role helped me to develop on the spot thinking skills and quick answers, and be able to build a great rapport at the door.

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  MComm

  May 2007 - Nov 2007

  Sales Executive

  M Comm distribute M2's innovative product and service offering, Phone & Fly, M2 is a diversified provider of telecommunications and IT services, which caters to personal and business customers throughout New Zealand. My role as a sales executive consists of promoting the phone and fly program to businesses and managing their accounts. This was obtained by leads that were produced by telemarketers and a lot of cold calling on behalf. This role helped me to refine my time management, team building, business manner and business customer relationships. Show less

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  NZ College of Fitness

  Jan 2008 - Apr 2008

  Careers Guru

  NZ College of Fitness sole purpose is to train world class Personal Trainers faster than any other education provider! They are pioneered by leading personalities in the fitness industry. My role as a careers guru consisted of enrolling new students into the college; also help make sure that all students achieve their education and personal goals within the NZ College of Fitness. My role also involved making sure that the students also find employment with the fitness industry.

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  City Fitness

  Apr 2008 - May 2009

  Head Trainer/Gym Manager

  Harbour Fitness is small local gym that is situated in Birkenhead, Harbour Fitness goals is to provide assistance and direction in a safe and enjoyable environment. My role as a head trainer was to make sure that all trainers and the gym were running smoothly when the manager wasn’t present. Also was to take assessment and write new programmes when needed, as well as making sure that all members achieve their personal and fitness goals. My role as a manager was to deliver top class customer services to all members and up in coming members. My role also involved running the gym on a day to day basis, and be accountable for all operations, sales, and staff management. Specific responsibilities includes staff recruitment and performance management, the retention of members through driving high level customer service working to sales and revenue targets. Show less

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  Google Partner

  Jun 2009 - Jun 2017

  Sales Manager

  The Google Partner was a market leader in providing excellent & proven results online. We deliver marketing campaigns that have helped over 10,000 business in both New Zealand & Australia in the last 8 years. We continue to reach new heights of success online and are able to help any business of any size in developing a successful marketing campaign that will increase your online exposure and results.Responsible for ensuring ongoing growth for our New Zealand & Australian office.Spearheading both sales team to reach higher ceilings of achievement. Proactively manage the NZ & AUS sales team to grow,excel, and succeed. Maintain constant communication and support for our Australian office.Ensure a uniformed approach and cooperation from sales staff to relentlessly achieve company and individual goals.Reporting directly to the CEO, as the Head of Sales & Marketing, I am responsible for developing, implementing and the managing the sales and marketing business strategy to keep achieving our company objectives of growth, profitability and retention.Daily, I provide leadership, motivation and vision to our sales department to deliver efficient but yet profitable results. My team and I are 100% responsible & accountable for the company's portfolio growth.Key Responsibilities:1) Sales & Marketing Management2) Client Relationship Management3) Human Capital Management4) Marketing & Portfolio Financial Management5) Strategic Planning & Implementation6) Create A Working Environment That Is Challenging & Enjoyable Show less

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  Glenfield Softball Club

  Apr 2016 - Dec 2018

  President

  Glenfield Softball Club is a non-profit sports club with over 120 members. Glenfield Softball Club has been around since 1973, and has been one of the most dominating softball clubs in North Harbour Softball Association.

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  Claw Marketing Ltd

  Jan 2017 - now

  Director / Owner

  At Claw Marketing we all come to work everyday because we want to help you obtain your most valuable customer. Most business owners don’t know where to start, or even know of all the media platforms that are available. So helping Businesses & People Reach The Next Level of Their Potential is our number one goal.Claw Marketing has a mission to overcome the challenges of businesses in New Zealand & Australia. Our experience has risen from our passion for helping business owners in New Zealand & Australia grow not only their business but their people.We understand the challenges business & specifically business owners face in this day and age, and we want nothing more than to help your business strive.We believe your companies brand, is not just marketing or how your business is reviewed by your customers, we believe it begins with your people.There is no secret to what we do; we focus on growing your people and your companies brand. Show less

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  Bigfoot Online

  Mar 2017 - Apr 2018

  Sales Growth Manager

  Bigfoot Online (NZ) in June 2017 officially rebranded from SRR (NZ) Limited. Being part of the management team of Bigfoot Online, my main responsibility is to ensure that the award-winning culture that made SRR (NZ) great carried over to the Bigfoot Online.As the Business Growth Manager of Bigfoot Online, was to oversee my own portfolio where the main focus was to increase the average order value of each client, then to oversee other team members portfolio making sure that their average order value is increasing. Part of my role was to turn small accounts into high-value accounts by creating tailored made campaign specific for their business or industry. Key Responsibilities:Portfolio Management- Oversee my individual portfolio and other staff's portfolio.- Give knowledge and different angles to increase their portfolio.Strategic Implementation:- Ongoing advancement- Identify and implement new product opportunities for individual industries. Show less

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  Online Results

  Dec 2019 - now

  Operations Director

  Online Results is a leading Online Advertising Company that specializes in Website Development and has been successfully serving New Zealand SME's for over 10-years.As the Operations Director, I am responsible for the growth and profitability of Online Results. My role includes expense control, staff management, marketing implementations and business direction.