Bill Mulley

Experience

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  Federal Aviation Administration

  Sept 1992 - Feb 2008

  System Specialist SSC Coordinator

  Responsible for the design, maintenance and administration of the Macon System Support Center local area network (LAN) and the development and implementation of a software application that streamlined system user maintenance requests. Responsible for the preventive and corrective maintenance, modification, certification, and documentation of navigational equipment. Directly responsible for making daily decisions regarding the overall integrity and operation of the systems I maintained. Performed a risk assessment for any work accomplished that will affect systems integral to the National Airway System. As a certified on the job training (OJT) instructor I conducted OJT and certifications within and outside my System Support Center. Performed complex assignments with a high degree of independence from supervision focusing on the availability and reliability of the services and products provided to users of the NAS. I was the primary technical point of contact and team leader for complex NAS systems providing technical guidance and direction for multiple systems. Provided training, mentoring, guidance and advice to employees, contractors and other organizations as needed. Show less

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  Coliseum Health System

  Jul 2009 - Jun 2010

  Mental Health Technician

  Assist in the admission of patient to nursing unit. Assist in the orientation of patient to unit. Obtain vital signs in a timely manner and document results. Assist patients with personal hygiene as assigned and according to policies and procedures. Assist patients with meals and ambulation as necessary. Assist with discharging and transferring patients as assigned. Perform basic and specialized observation of patients. Perform rounds according to policies and procedures. Inform nurse of the patient’s condition, needs and changes in both physical and behavioral status. Recognize deviation in patient’s condition and report. Seek, identify, confiscate and report presence of contraband according to established procedures. Identify and report potential environmental hazards. Maintain accurate legible records. Chart patient data in accordance with patient care guidelines. Assist physicians as indicated or assigned. Assist in arranging for patient to see physician. Obtain needed equipment or supplies requested by physician. Accompany patients on outside appointments under the direction of nurse. Assist in special procedures for disturbed or combative patients. Sep 92 to Airway Transportation Supervisor: John Hagan Show less

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  Houston Healthcare

  Aug 2009 - now

  Manage all facets of Houston Healthcare's (HHC) Pavilion Family Medicine Center (PFMC) Family Practice, Wellness and Care Management department to ensure the delivery of exceptional patient care. Oversee the supervision of patient registration, scheduling, insurance verification, patient medical records and patient care to ensure HIPAA compliance throughout PFMC. Prepare and maintain the practice budget. Monitor daily financial, statistical performance, and quality assurance data and make adjustments as necessary. Collaborate with HHC's Accountable Care Organization and commercial insurance providers to ensure gaps in patient care that are identified in quality performance metric reports are closed. Work directly with the Chief Medical Officer, Residency Program Director and the Medical Education Staff to ensure all Accreditation Council for Graduate Medical Education (ACGME) regulatory guidelines are met. Show less Responsible for the management of Houston Healthcare Pavilion Family Medicine clinical staff and the delivery of clinical services. Responsible for hiring, supervising, and managing the performance of clinical staff. Responsible for day-to-day staffing of Pavilion Family Medicine. Ensures proper scheduling of staff according to patient volume; maintains and monitors staffing records and statistics. Responsible for monitoring of patient care quality measures, establishment of appropriate scope of services, and coordination of outpatient services. Show less Participate in the development and design of assigned clinical applications gaining an in depth knowledge of assigned applications. Knowledgeable about HHC policies, procedures and business operations, the area of business they are representing and the functionality available in the applications. Responsible for communicating with vendor's installation teams, reviewing the software, analyzing business operations and working with vendor and end users to tailor the system to HHC requirements. Participate in the initial training of end users. Participate in current state mapping and future state workflow development, application design and development, testing support, issue resolution, application integration, implementation and ongoing support activities. Responsible for developing and documenting internal procedures that will be used in conjunction with vendor applications and assess implementation strategies and the impact those strategies will have on workflows and operations. Show less Primarily responsible for providing professional emergency nursing care to adults and pediatrics within the emergency department to include psychosocial nursing care, establishing IV or IO access, calculating and administering, medications via the IV, IO, IM, and/or PO route, assisting in conscious sedation procedures and performing advanced life support procedures. Coordinate plan of care with the patient, their family and the interdisciplinary team. Ensure appropriate resources to all internal and external customers. Responsible for carrying out the mission, vision, values and quality commitment of Houston Healthcare. Show less When assigned to Med Surg Floor: worked under the supervision of nursing or medical staff to provide basic patient care, including assisting with patient care, planning and assessments, recording vital signs, height, weight, input output, collect and test specimens, report and record patient’s condition and patient treatments, help patient with nutritional needs, check delivery of food trays, assist with feeding the patient if necessary, assist patients with their mobility - turn and positioning, do range of motion exercises, transferring patients to and from wheelchair, assist with ambulation. When assigned to the Emergency Department: Started and discontinued IV’s, draw blood for labs, accomplished wound irrigation, applied wound dressings, applied various splints, started/discontinued Foley catheters, accomplished in and out catheters, set up incision and drainage and suture tables as assigned by the physician and assisted nurse/physician with patient care. Show less

  • Clinical Practice Manager

    Apr 2022 - now

  • Nurse Manager

    Oct 2016 - Apr 2022

  • Clinical Application Analyst, RN

    Nov 2012 - Oct 2016

  • ER Staff Nurse

    Jul 2011 - Nov 2012

  • Acute Care Staff Nurse

    Dec 2010 - Jul 2011

  • Patient Care Technician

    Aug 2009 - Dec 2010