Gerald Cannizzaro

Experience

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  Crawford and Company

  Mar 1987 - May 2000

  Claim supervisor / Claim examiner / Field investigator

  [Three years as supervisor and ten years as field investigator in L.A., Orange, and Ventura County]. Casualty Claims Supervisor: Supervised a team (7-8) property/casualty adjusters, conducted case reviews and performance evaluations, audited employee and vendor billings, interviewed perspective employees, office training of employees, administration and interacted with client accounts. Supervised claims involving fire damage, water damage, property contents, theft, vandalism, business interruption, loss of income, professional liability, general liability, bodily injury, product liability environmental liability and litigated matters. Casualty lines adjuster: Gather & analyze evidence, determine liability and negotiate settlements when warranted. Assisted in determining the strategy for each claim. Prepare complex legal reports for clients and legal representatives. Claim exposures included property, casualty, auto-liability, general liability, product liability, inland marine, environmental liability, PD content claims, umbrella / excess and litigated claims. Show less

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  Entertainment Brokers International

  May 2000 - May 2007

  Casualty Claim Supervisor

  Supervised property and casualty claims related to the Sports and entertainment industry. Supervised three teams of five to eight adjusters and their respective TPA’s. Claims included commercial auto and property claims, general liability, inland marine, professional liability, and product liability. Conduced full audit of adjuster claim files at various T.P.A.’s (travel required). Analyzed coverage, liability, damages and worked closely with the adjusters to help determine best course of action on each claim. Set reserves for each exposure and granted settlement authority as needed. Generated claim reports and developed litigation strategies. Show less

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  Crystal-Clear Investigations

  Jun 2007 - Jan 2008

  Manager/ Field supervisor / Investigator

  Claims Consultation, Customer Sales, Field Agent: Coordinated all agents in the field. Wrote and reviewed legal reports, reviewed and audited billings from vendors, performed background searches and other data searches for clients. Conducted AOE/COE investigations, coordinated and scheduled subrosa, created AOE/COE investigative reports, audited adjuster files, supervised the claims handling process and client marketing

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  International Insurance Investigations

  Sept 2007 - Jan 2008

  Field supervisor / Investigator

  Claims Consultation, Customer Sales; Field Agent (Part time): Coordinated all agents in the field. Wrote and reviewed reports, reviewed and audited billings from investigators, performed background searches and other data searches for clients and interfaced with customers. Conducted AOE/COE investigations, coordinated and scheduled subrosa agents in the field, wrote and edited AOE/COE reports, audited adjuster files, oversaw the complete claims handling process and client marketing.

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  Hertz Claim Management

  Jan 2008 - Jan 2009

  Claim supervisor / Claim examiner

  [Senior Adjuster and Supervisor]Senior Claims Examiner Adjusted multi-state commercial general liability, inland marine and auto bodily injury claims for the Entertainment Brokers account and HCM rental car division. Determine liability, analyze damages, obtain authority and handle claims to conclusion. Responsible for litigated files, drafting coverage denials and ‘reservation of rights’ letters. Involved complex written, verbal skills, extensive interaction with clients, insured’s, carriers, attorneys and upper management.Property Claims Supervisor Managed all aspects of high-volume property damage claims originating from the nationwide Public Storage account. Exposures included theft, burglary, water, smoke and fire damage to personal / business items inside storage units. Responsible for California Department of Insurance complaints. reporting and interfacing with clients, independent adjusters, attorneys and upper management on a daily basis. Show less

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  Momentous Insurance Brokerage, Inc.

  Jul 2009 - Aug 2009

  Senior Claims Representative

  Responsible for obtaining information from various T.P.A.’s to update the status of all claim files. Entered information into the claims system and attach files and documentation. Extensive interaction with Insurance carriers, third party administrators, producers and account representatives.

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  Robertson Taylor Insurance Brokerage

  Aug 2009 - Jun 2011

  Claims Manager

  Responsible for all claims including entertainment (inland marine), personal and commercial lines claims. Interacted with directly with entertainment clients and / or their business managers, producers and underwriters. Required to analyze coverage and liability on commercial and personal lines claims, entertainment production claims and claims relating to complex business contracts. Responsible for reporting claims, updating claims, following the daily activity of claims, closing claims and working with clients and management to resolve claim issues in favor of the insured. Entered all notes and attachments into the claims system. Responsible for monthly claims reports and daily meetings with producers and their assistants. Show less

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  Momentous Insurance Brokerage, Inc.

  Jul 2011 - Jan 2012

  Assistant Vice President

  Senior claims handling position, responsible for handling, reviewing and analyzing coverage on assigned commercial, personal and entertainment lines claims. Exposures included auto, general liability, professional liability, D&O, workers’ compensation, inland marine, and first party property damage. Interacted directly with clients and / or their business managers, producers, underwriters and management to address claim issues. Responsible for reporting claims, updating claims, following the daily activity of claims, and closing claims. Entered all notes and attachments into the claims system. Prepared monthly claims reports and provided updates on claims activity to carriers, clients, producers and their assistants Show less

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  USI of Southern California Insurance Services

  Mar 2012 - May 2012

  Risk Management Consultant

  Responsible for creating content for a “claim kit” specifically for the clients of USI. Created claim-report forms for various types of claims such as Auto, Property, General Liability, Workers Compensation, Management Liability including Directors and Officers, Employment Practices Liability, Fiduciary, Errors and Omissions. Conducted extensive research to obtain specific claims reporting information for each type of policy. Worked with upper management, producers and account managers at USI. Responsible for distributing the claims kit to clients of USI brokerage. Show less

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  The Liberty Company

  Jul 2012 - Oct 2012

  Claims Manager

  Responsible for all claims reported to the company, including entertainment & production related claims, personal and commercial lines. Interact with clients and their business managers, account representatives, producers and underwriters on a daily basis. Responsible for reporting claims, updating claims, following the daily activity of claims and working with clients and management to address issues of coverage, liability and damages for each claim in an attempt to resolve to the client's satisfaction. Responsible for updating the claims system. Analyzed coverage on commercial lines personal lines claims and entertainment claims. Responsible for generating monthly claims reports and arranging periodic meetings with producers, account representatives and assistants Show less

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  The Walt Disney Company

  Dec 2012 - now

  Senior 'Guest Claims' Representative

  Responsible for handling property and injury claims alleged by the Guests of the Disney Theme Parks, Hotels and Resorts, including the Aulani Hotel and Spa. Duties include gathering and analyzing facts and physical evidence. Review and summarize voluminous and complex medical information. Determine liability and negotiate settlement if warranted or assist in developing strategy for legal defense. Recovery/subrogation of monies owed. Responsible for determining claim strategy on assigned files. Prepare litigated files upon transfer to the Disney legal team. Review and advance all assigned files to conclusion. Show less