Soobiraj BULLEE

Experience

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  University of Greenwich

  Jan 2006 - Jul 2007

  Student Ambassador

  Teaching Maths, Science, ICT and Sports Science at The Business Academy, Beaverwood School for Girls, Thomas Tallis, and Robert Napier schools

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  Pharmagest Interactive

  Sept 2007 - Oct 2008

  Web Developer

  Developing software applications in LAMP

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  Accenture

  Nov 2008 - Sept 2009

  Associate Analyst Programmer

  Developed ERP applications using Hyperion tool and JDeveloperCreated web services to communicate with existing J2EE applicationsDeveloped software applications in J2EE

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  Orange Business Services

  Oct 2009 - Dec 2011

  IT Specialist - Management Level Professional

  Developed and maintain information technology policies and procedures manual to assure the standards relative to an overall strategy for an appropriate degree of standardizationEnsured continuous, stable and reliable operation of the network infrastructureManaged the delivery and implementation of IT solutions (including Software, Company website, E-mail) to meet the company's business needsDeveloped backup plans/procedures to ensure system availability, security and disaster recoveryProject Lead for management of Windows Servers owned by Gaz De France Show less

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  FourPro Solutions Ltd

  Jan 2012 - Dec 2015

  Information Technology Lecturer

  Delivered training on Information Security and Computer Systems Networking to professionalsConducted performance assessments

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  Softdreams Mattress Ltd

  Jan 2013 - Sept 2019

  Information Technology Consultant

  Responsible for the ICT systems and manage server applicationsInvestigate, assess & report potential information security threats & vulnerabilities impacting the organization systemsManage third party Information SecurityPrepare and review documentations related to services and procedures of clients as requiredEnsure availability of domain and applicationsDocument results, report and follow-up for closureDevelop detailed recommendations for mitigating findings and process improvementsCollaborate with teams of technical and non-technical experts Show less

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  Serco

  Oct 2021 - Jul 2022

  Operational Support Grade

  Responsible for the ICT systems and manage server applicationsInvestigate, assess & report potential information security threats & vulnerabilities impacting the organization systemsManage third party Information SecurityPrepare and review documentations related to services and procedures of clients as requiredEnsure availability of domain and applicationsDocument results, report and follow-up for closureDevelop detailed recommendations for mitigating findingsand process improvementsCollaborate with teams of technical and non-technicalexperts Show less

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  Southern Cross Healthcare

  Sept 2022 - Nov 2022

  Desktop Engineering Specialist

  • Level 1 & 2 Support with a Service Level Agreement time to resolve• ServiceNow Ticketing system• Remote Desktop connections – Windows Virtual Machine• Azure AD• Troubleshooting O365 suite• Citrix Server

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  The Warehouse Group

  Nov 2022 - Apr 2023

  System Administrator

  • Level 2 & 3 Support with a Service Level Agreement time to resolve• ServiceNow Ticketing system• Remote Desktop connections – Windows Virtual Machine• Azure AD• Troubleshooting O365 suite• Citrix Server• Jira• Confluence• Agile Framework• SCCM

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  HEB Construction

  May 2023 - Oct 2023

  EDMS Engineer & Level 3 Support

  • Level 3 Application Support for MFiles• EDMS Engineer• Part of the migration team.• Citrix server

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  Southern Cross Healthcare

  Jun 2024 - Feb 2025

  Information Technology Support Engineer

  • Level 2 & 3 Support with an SLA to resolve incidents and service requests• Troubleshooting the network issues and devices as and when required.• Troubleshooting the printers (onsite and remote)• Managing Azure AD• Configuring the hardware with new Policies (Security, Group, etc)• Cherwell Ticketing system• Remote Desktop connections – Windows Virtual Machine• Troubleshooting O365 suite• Remote connections to Citrix Server to support end users.• Scripting using PowerShell• Application support for Hospitals across New Zealand. Show less