Soban Najam (CBAP®, IIPS®)

Experience

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  InfoTech Group

  Apr 2015 - Oct 2017

  Techno-Functional Consultant for Oracle Utilities

  At Infotech I was involved in the end to end delivery of Oracle Utilities family of products with a core focus on Work and Asset Management Modules. My everyday responsibilities at InfoTech included, • Understanding Requirements, Projects Scoping and Efforts Estimation.• Design business processes and model functional specifications.• Perform customizations on the base product.• Identify and perform integrations with external systems.A few Notable Projects at InfoTech include,Implementation of Oracle Utilities at DEDAS, Turkey: I lead the implementation effort for Oracle Utilities Work & Asset Management. I played the leading role in this team, interacting with the clients both on-site and off-site to gain an understanding of requirements, design business processes, identify and perform integrations with various external systems.Advanced Metering Infrastructure implementation at Ministry of Electricity, Iraq: The project involved the implementation, of Utilities Applications which included Customer Care & Billing, Meter Data Management, Mobile Workforce Management and Smart Grid Gateway for a population of 110,000 customers across 18 governorates of Iraq. My major area of responsibility in this project was in Customizations and Integrations Show less

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  Systems Limited

  Oct 2017 - Oct 2018

  Techno-Functional Consultant Microsoft Dynamics

  At Systems Ltd. I was involved in the end to end delivery of Microsoft Dynamics family of products with a core focus on CRM module and specialization in the Utility Industry. • Providing domain expertise in Field Service and Asset Management.• Product Roadmap development and enforcement.• Advisory Consultant to independent project teams engaged from sister companies in implementations for utility companies, especially in the MENA region.• Understanding Requirements, Projects Scoping and Efforts Estimation.• Conducting application demos and walk-through sessions.• Working with the Sales Team in preparing response to RFQs, RFIs, RFPs.• Solution Designing and Documentation.A few Notable Projects at Systems include,Dubai Financial Market CRM Support, Dubai UAE: Was stationed at Dubai’s Financial Market (Stock Market) for a period of 4 months during which I lead their CRM Team support and customization exercises. During this period we successfully integrated the system with WACOM for increasing customer experience positivity and upgraded existing CRM functionalities.Aqaba Water Corporation Field Service Rollout, Aqaba Jordan: Successfully designed and implemented the solution at Aqaba Water for managing their field service and maintenance operations. Show less

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  Covalent Private Limited

  Oct 2018 - Sept 2020

  Presales Consultant/Business Analyst

  My role at Covalent entailed the following everyday responsibilities,• Lead Consultant for several strategic and tactically important accounts in Pakistan and the Asian Region.• Active support to the sales process to negotiate, structure and close deals.• Product marketing support or specialized product sales expertise.• Working with the Sales Team to prepare RFX responses.• Develop appropriate product solutions to meet client/prospect business requirements and mandates.• Deliver product presentations/demonstrations to clients/prospects.• Gather and understand business requirements, engage for scoping and efforts estimation.• Heading the Compliance Practice to ensure PCI-DSS and Regulatory compliance. Show less

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  Paysys Labs (Private) Limited

  Nov 2020 - now

  Program Manager - Consulting & Advisory Services

  Leading our advisory practice where my team offers Payments Strategy Consulting, Payments Research to our clients and assists our Sales Division in Technical and Operational areas.In this role my day to day activities include;• Problem solving, identifying key strategic issues and developing potential solutions.• Producing structured, organized, and convincing client deliverables while providing guidance to team members.• Ensuring deliverables meet client expectations and are of quality while also meeting agreed timelines and budget.• Relationship management: Building trusted, collaborative relationships with our clients and partners.• Identifying incremental opportunities within existing clients, and assisting in the development of proposals.• Intellectual Capital Development: Setup the Paysys Academy which is an online repository of in-depth trainings and short enablement videos on functional and technical concepts related to Digital Financial Services and Payments in specific.Some notable engagements in this role are;• Technical Consulting to an African National Payment System for RFP and Implementation of a Real-Time Retail Payment System, Payment Gateway and White-labeled Mobile/USSD Platform.• Technical Consulting to a regional Central Bank for the RFP and implementation of a Real Time Gross Settlement System & Clearing House.• Business Analysis and Project Management for a reputed regional bank that handles 60% of Pakistan’s trade volumes, the assignment revolved around the implementation of the OpenConnect Middleware for integration with the Pakistan Single Window Initiative.• Design of our Middleware as a Cloud offering for integration with the regional Instant Payment System over ISO20022. 13 out of the currently in-scope 30 Financial Institutions opted for our offering over the competition.• Development of several working papers and concept papers around regulatory areas, technical and product areas as well as comparisons and industry scans Show less