Jann Chia

Jann Chia

Formula 1 Paddock Club Customer Service Officer

location of Jann ChiaSingapore

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  • Timeline

  • About me

    Final Year Student @ SMU | Business Analytics

  • Education

    • Presbyterian High School

      2013 - 2016
      GCE O’Levels

      PHS 14th Student Council | Vice President PHS Volleyball | Team MemberSecondary 1 Orientation Camp 2015 | Camp Chief PHS-Chaoyang School Leadership Camp 2014 | Programmes Sub-Committee

    • Marymount Convent School

      2007 - 2012
      Primary School Leaving Examinations
    • University of Surrey

      2023 - 2023
      Bachelor of Business Administration - BBA Business Administration and Management, General 70.8

      Completed an overseas exchange programme at University of Surrey with First Class Honours.

    • Singapore Management University

      2020 - 2024
      Bachelor of Science (Information Systems) Business Analytics

      AY 2021/22 SMU Samba Masala | Honorary General SecretaryAY 2020/21SMU Samba Masala | Tamborim Section SMU Freshmen Orientation (Run 1 & 2) | FacilitatorShopee Code League 2021 | Participant

    • Ngee Ann Polytechnic

      2017 - 2020
      Diploma with Merit in Tourism & Resort Management 3.9

      AY 2019/20BA Society | President & Welfare Director Open House 2019 | Tourism & Resort Management Course Booth Student In-Charge The Christieara Programme | Member AY 2018/19BA Society | Main Committee BA Law Spin | SecretaryThe Christieara Programme | MemberAY 2017/18BA Society | Sub Committee

  • Experience

    • Singapore GP Pte Ltd

      Sept 2017 - Sept 2017
      Formula 1 Paddock Club Customer Service Officer
    • Business & Accountancy Society (BA Society)

      Apr 2019 - Apr 2020
      President & Welfare Director
    • Anywhr

      Sept 2019 - Jan 2020
      Trip Operations

      Bespoke surprise trip curator for modern travellers. I put together itineraries into pocket-sized & personalised Travelogues and research on exciting destinations. As my last project, I crafted a comprehensive Travelogue SOP to make onboarding a breeze for future interns.

    • The Amdon Group

      Nov 2020 - Apr 2021
      Digital Marketing Specialist

      Singapore's leading EdTech provider of interactive content in STEM Education. I craft marketing collaterals, manage campaigns, analyse marketing metrics and occasionally author the storyboards for STEMWerkz, an interactive game for kids to learn science.

    • SMU Samba Masala

      Oct 2021 - Nov 2022
      Honorary General Secretary

      SMU's resident Afro-Brazillian percussion band. I play the Tamborim, keep the club in order administratively, engage with internal stakeholders, and helm the recruitment efforts for the band.

    • Aspire

      Feb 2022 - Jul 2022
      Business Intelligence & Strategy

      The ultimate all-in-one finance OS for businesses, helping companies pay, manage and earn smarter. I build dashboards with key metrics to unveil business insights for internal stakeholders.

    • Tinvio

      Jun 2023 - Aug 2023
      Business Analyst

      The answer to manual spreadsheet accounting for small businesses.

    • Dyson

      Sept 2023 - Dec 2023
      Business Analyst (Global Aftersales)

      Revolutionised the vacuum cleaning and hair drying experience. I utilised queuing theory to build a statistically-sound and realistic manpower forecasting tool for Dyson’s repair centres based on seasonality and probability.

    • Decathlon France

      Jan 2024 - now
      Data Analyst

      Moving people through the wonders of sport.

  • Licenses & Certifications

    • Fundamentals of the Databricks Lakehouse Platform Accreditation

      Databricks
      Jan 2024
    • AI100: Python Programming and Data Visualisation

      Heicoders Academy
      Oct 2020
      View certificate certificate
    • AI200: Applied Machine Learning

      Heicoders Academy
      Dec 2020
      View certificate certificate
  • Honors & Awards

    • Awarded to Jann Chia
      Finalist for SMU IIE Innovative Project Award SMU Institute of Innovation & Entrepreneurship Apr 2022 Shortlisted as finalists for the Enterprise Solution Development (ESD) Project Award. My team and I ideated and worked on creating an enterprise solution, Clinic Savers. Clinic Savers provides a multi-functional application for clinic staff as well as patients. Through our clinic management system and quick booking system, users will be able to access various microservices that can help streamline many of the user processes found in clinics. The microservices under our enterprise… Show more Shortlisted as finalists for the Enterprise Solution Development (ESD) Project Award. My team and I ideated and worked on creating an enterprise solution, Clinic Savers. Clinic Savers provides a multi-functional application for clinic staff as well as patients. Through our clinic management system and quick booking system, users will be able to access various microservices that can help streamline many of the user processes found in clinics. The microservices under our enterprise solution are Appointment, Clinic, Credential, Distance, Drug, Notification, Patient, Patient Record, Prescribe Drug, Set Appointment, Subsidy and View Clinics.This projects seeks to alleviate the concern of uncertain waiting times at clinics, especially during the Covid-19 pandemic, which poses a risk to an unwell patient's exposure outdoors. By providing visibility of queue lengths and allowing prior booking of appointments, coupled with the clinic-side drug prescription and restock interfaces, a patient's journey from admission to drug prescription becomes much smoother and efficient.Access the public repository here: https://github.com/jannoying/ClinicSavers Show less
    • Awarded to Jann Chia
      Bishan-Toa Payoh GRC and Marymount SMC Community Scholarship - 2020
    • Awarded to Jann Chia
      Edusave Skills Award Ministry of Education (Singapore) 2020 Up to 10% of students from each course in the graduating cohort who have demonstrated excellent professional and soft skills throughout their course of study, and good conduct.
    • Awarded to Jann Chia
      HSBC Centenary Scholarship The Hongkong and Shanghai Banking Corporation Apr 2018 AY 2018/19 & AY 2019/20 For demonstration of all-round excellence
    • Awarded to Jann Chia
      Edusave Merit Bursary Ministry of Education (Singapore) 2018 2018 - 2020For achieving good academic performance and demonstrating good conduct
    • Awarded to Jann Chia
      Director’s List Ngee Ann Polytechnic Oct 2017 AY 2017/18, AY 2018/19 & AY2019/20Placed on the Director’s List for excellent academic performance for Diploma in Tourism & Resort Management
    • Awarded to Jann Chia
      Edusave Award for Achievement, Good Leadership and Service Ministry of Education (Singapore) 2016 For demonstrating leadership qualities, service to community and schools, excellence in non-academic activities, and good conduct
  • Volunteer Experience

    • Volunteer

      Issued by Morning Star Community Services on Feb 2021
      Morning Star Community ServicesAssociated with Jann Chia
    • Toa Payoh Youth Network

      Issued by People's Association on Oct 2020
      People's AssociationAssociated with Jann Chia
    • Project Director

      Issued by Singapore Disability Sports Council (SDSC) on May 2018
      Singapore Disability Sports Council (SDSC)Associated with Jann Chia
    • Startup Weekend Global 2021 Volunteer (Platforms)

      Issued by Techstars Startup Weekend on Aug 2021
      Techstars Startup WeekendAssociated with Jann Chia