Luis Moreira

Experience

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  GlaxoSmithkline Brasil Ltda.

  Jan 1996 - Jul 2007

  System Coordinator

  Main activities:System development team coordination, working with the product owners to develop and deliver systems for Comercial, Sales e Marketing areas.Maintain adherence to corporate policies, IT policies and audits.Process analysis and optimization.Change control and documentation.Third parties contracts control.User training.Work with different IT teams from Latin America, USA and UK in the implementation of corporate projects.

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  Accenture

  Oct 2007 - Jul 2009

  Senior Consultant

  Main activities:Project management and report to the client Oi Telecom.CRM team coordination – Siebel.Coordination of the ETL Factory team for batch integration of Siebel, SAP, STC, SISRAF and others systems.

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  João Fortes Engenharia

  Oct 2009 - now

  IT & Adm Manager

  With a direct and indirect staff of 20 employees, reporting directly to Financial/Controller Director, my main challengers were the restructuring of the technology area, the ERP implementation project (ERP MEGA Construção) and local system implementation for Financial, Costumers Relation and Legal areas.Other activities:Implement the GDPR compliance project.Define and disseminate IT security policies, supporting over than 600 users.Implement processes for the management of Incident, Problem, Service Requests, and Change management.Service Desk and IT KPI´s implementation.Datacenter hiring and servers virtualization with VMware, Citrix and Veeam Backup.Annual budget preparation, control and report to the directory board.Support the implementation of the subsidiaries of Brasilia and Niterói, providing IT support for over then 40 construction sites.User training.Recently I have been strongly dedicated to cost reduction and security projects, with hands-on approach.I also act as Administrative Manager, since 2011. Show less