Lilly Silbert

Experience

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  Independent Consultant/Project Manager

  Mar 1999 - Mar 2001

  Project Manager

  Designed and Managed Hi-Tech component of construction of the new Chicago Police HQ including: Relocation plans for the Criminal Records, Arrest Reports and Clearance department’s workflow, personnel and records including physical and electronic records and access to remote secure databases. Coordinated the migration of fingerprint data to new software and hardware for AFIS (the Automated Fingerprint Identification System) in liaison with NEC.

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  Infrastructure Development Group

  Apr 2001 - Jun 2002

  Consultant

  Founding member of startup company that updated Class A commercial properties to include modern structured cabling, MPOEs and common co-location spaces.Properties were assessed, existing copper trunklines removed and new infrastructure and services were implemented.

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  Carol Gillson Productions

  Jun 2002 - Jun 2005

  Creative Development Executive /Assistant to Independent Producer

  Developed new and existing properties for film.Managed daily production operations including documentation, correspondence and staff. Renegotiated terms with vendors to reduce costs by 40%Streamlined office support needs to reduce staff by 50%

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  Burks Holdings

  Jun 2005 - Dec 2007

  Conusltant/Project Manager

  Recruited to set up infrastructure and provide operational direction for start up company specializing in debit card products.Developed and managed a business development team for the sale and distribution of a new debit card product.

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  Caketart

  Jan 2008 - now

  Designer/Owner

  Create 3D designs and sculptures in cake, sugar and chocolate. Create a line of figures for production as chocolate figures and vinyl collectibles.Develop animated and live action features and series including story and character design.Design a series of instructional books and multimedia content.

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  Apple

  May 2008 - Nov 2008

  Cashier

  Participated in annual iPhone rollout and provided extensive customer service via ATT issues. Acted as initial contact and triage for returns and customer service issues. Handled purchases and returns and assisted customers in acquiring “a complete solution” including add-on sales such as MobileMe, AppleCare and iWorkCompleted extensive Apple Product Knowledge Training and received the Apple Product Professional Certification.

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  Secret Machine

  Jun 2008 - now

  Office Manager/Production Coordinator

  Assist in developing new and existing properties for animation and live action projects.Work on character design, story and pitch documents.Communicate with artists and writers.Coordinate production flow for multiple projects.Set up and maintain production office computers and pipeline.Set up and maintain standard business operating procedures and practices.

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  Athleta

  Feb 2012 - now

  Product Knowledge Coach/Sales

  Train and act as Resource to sales staff regarding all available merchandise in store and online including fit, materials and technical benefits.Customer service specialist - engage and connect with customers. Increase retail sales and brand loyalty.Liaise with Third Party Vendor Reps and create product knowledge presentations and quizzes for retail sales staff.

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  Media Services

  Feb 2013 - now

  Senior Assistant Production Accountant

  Process weekly payroll for accuracy and adherence to established guidelines (nonunion and union as needed) including liaising with payroll processing company, reformatting journal entry files and posting payroll reports.Process POs and Invoices including data entry, verifying vendor information and securing proper approvals. Process Petty Cash reports and corporate American Express invoices including correctly coding all expenses, resolving errors and obtaining missing backup.Handle routine banking including bank deposits, journal entries and wire transfer documents with appropriate backup and monthly bank reconciliations.Answer inquiries from supervisors, line producers, production staff and vendors.Investigate and resolve open issues with payables, payroll, etc.Assist with annual 1099 audit, special projects and other tasks including research, audits and information requests as needed. Show less