Timothy Verma

Experience

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  Avonsys

  Dec 2007 - Jun 2011

  Provide IT Solutions to Small to Medium Businesses. Performed Network monitoring for clients, system administration and customer support. Provided training to new staff, researched, tested and implemented new technology for clients and also internal use. Worked mostly with open source technology and also proprietary technology in the IT field.

  • Solutions Engineer

    Jan 2011 - Jun 2011

  • ICT Operations Officer

    Dec 2007 - Jan 2011
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  Digicel

  Jun 2011 - Sept 2012

  Working as a team to maintain and scale IP Core Network for Digicel Fiji/Nauru, ensuring maximum uptime and availability.Deployment and maintenance of 4G WiMAX Networks with the use of the technologies mentioned below. ZTE- AGW, Switches, JuniperCisco- Routers,SwitchesRiverbedHuawei-SwitchesAllot CheckpointRADPeer App (Caching)CheckpointAAAProvide Network Support/Administration to meet the organizations needs. Responding to network critical issues and resolving it within specified time frames.Delivering SLAs to ISP customers. Show less

  • IP Engineer/WiMAX Engineer

    Dec 2011 - Sept 2012

  • NOC Engineer

    Jun 2011 - Dec 2011
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  SysCentral

  Sept 2012 - Mar 2015

  Technical Manager IT - Pacific Operations

  My role is to drive the company forward in technology, services and solutions and to lead our team of highly skilled and experienced engineers providing enterprise level solutions. We incubate and develop ideas that address technical needs of todays enterprise market. We have an international level reach, having deployed solutions in Samoa, American Samoa, New Zealand, Tonga, Vanuatu, Australia, PNG and Fiji.

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  BlueSky Communications

  Mar 2015 - Oct 2017

  Core ISP Services

  My current role is working in the core ISP Services department of BlueSky Samoa/American Samoa. I am responsible for looking after core elements and ensuring services are running as expected. I also have the task to up skill and build team capacity and introduce new and cutting-edge technology into this area of the business. My roles include but are not limited to.• Design, deployment & maintenance of core IP Networks• Design, deployment & maintenance of Storage Area Networks• Design, deployment & maintenance of Virtual Environments• Design, deployment & maintenance of Disaster Recovery Processes• Maintenance and Administration of IPTV Network• Resolve customer issues and create RCA Reports• Working with multiple vendors locally and overseas• Carrying out in house training for staff• Carrying out training for clients and external parties• Working with systems such as:• VMware, StorageCraft, VEEAM, • Hitachi, Dell, HP, Juniper, Cisco, Netgear, Brocade, Lenovo, Foritnet, Huawei, • Ubuntu, Redhat, Windows Server 2003, 2008 & 2012, MS Exchange, Zimbra, Fedora, • VPN Services, WAN Acceleration, Caching Engines• Carry out Security and Infrastructure audits.• Prepare Project reports and documentation. • Perform software and hardware upgrades.• Working with marketing and sales teams for product development and deployment• Ensuring 3G/4G/Fixed line users have best user experience via technologies such as Sandvine, Google CDN, PeerApp cache and Qwilt. Show less

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  Bluesky Communications American Samoa

  Oct 2017 - Jan 2024

  My Role as Technical Manager- Data and Content includes but is not limited to: • Manage and coordinate between multiple teams, departments, and staff across multiple geographies.• Manage helpdesk services and ensure quick and efficient IT support is provided to staff. • Manage implementation of traffic shaping rules, policy, and access controls for data connections.• Provide and manage key customer interface for service delivery and support.• Manage and maintain video content for company.• Manage backup and routing capabilities for data bandwidth.• Maintain internal ICT and Data Infrastructure• Implement and backup policies according to company guidelines, DRP, DRS• Manage Virtual Environment and storage network.• Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions and intrusion detection systems.• Maintain and administrate monitoring platforms (NMS)• Management of DNS services• Negotiate with vendors, outsourcers, and contractors to secure network products and services.• Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.• Develop strategies for maintaining network infrastructure.• Provide technical trainings as applicable to internal teams.• Maintain, analyze, and report on KPIs and KRAs• Manage and maintain IPTV systems and cable TV platform. (Transcoding/DRM/HLS/Multicast/OTT platforms) Show less

  • Information Technology & Telecommunications Consultant

    Jan 2022 - Jan 2024

  • Technical Manager-Data & Content

    Oct 2017 - Jan 2022
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  Freelance

  Jan 2024 - now

  ICT & Telecommunications Consultant | Project Manager

  • Deliver projects and resolve complex technical issues with a team of remote Engineers and technicians.• Oversee Network Security projects and policies• Plan and recommend capacity building for internal teams• Provide future-proofing and business continuity plans to ensureservices are operational and customer satisfaction is maintained at a high level while upgrading to new technological trends• Liaise with vendors for specialized solutions and oversee deployment• Managed and deployed high value customer projects- Asset & Inventory systems, Disaster Recovery Services, Mobile Apps, etc• Developed automated resolution of repeated system issues using available business tools and engineers• Designed and proposed a full television studio suite and news production system for a high profile client Show less