Filipa Lima

Experience

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  Centro de Saúde Dr. Arnaldo Sampaio

  Sept 2012 - Nov 2012

  Internship

  Public Health;Safety and Health at Work

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  Centro Hospitalar Universitário de São João

  Nov 2012 - Feb 2013

  Internship

  Occupational Health and Safety

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  Disney Cruise Line

  Aug 2014 - Feb 2016

  Customer Support
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  Inditex

  Apr 2016 - Jun 2018

  - Visual merchandising;- Team management;- Product analysis;- Support the opening of new stores;- Stock management;- Relevant metrics in the decision-making process;- Sales team strategy performance (KPI). - Seller;- Footwear manager;- Product analysis;- Cashier.

  • Store Coordinator

    Nov 2016 - Jun 2018

  • Store Assistant

    Apr 2016 - Nov 2016
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  PortDance

  Jun 2018 - Jun 2020

  International Key Account Manager

  - Account management;- Develop new business, mostly in Europe;- Representation of the brand in international events;- Pro-actively booking meetings with clients;- Prepare comprehensive analyses of deal points, structuring and implementation plans;- Product and stock management;- Market research and analysis;- Create and execute strategic plans, appropriate to each client/area;- Complaints management to improve customer service efficiency;- Expand market penetration;- Contact with suppliers for personalized and exclusive products; - Administrative support (invoices, quotes, carriers, customs,...) Show less

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  Aeon Informatica

  Jul 2021 - Dec 2022

  Account Manager | Aeon Informática

  Solarwinds | Kaspersky | Proofpoint | Acronis- Business development- Institutional and/or technical meetings- Create and execute strategic penetration plans in public and private market- Contact with distributors and providers in margins negotiation

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  WireMaze

  Jan 2023 - now

  Account Manager