Melissa Codrington

Experience

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  Townsville Day Surgery

  May 2012 - Aug 2015

  Office Manager

  Oversaw recruitment, training, and management of administration and maintenance staff, and conducted audits on billing, health and safety, staff files, and practitioner documentation. Coordinated operating theatre schedules, patient bookings, and collaborated with external providers for gastroenterology procedures. Developed policies, patient information brochures, and medical documentation. Maintained website content in partnership with contractors and implemented cost tracking for theatre supplies. Managed patient records, legal correspondence, and procedure quotations using health fund contracts and MBS guidelines. Prepared correspondence and maintained operations support for Townsville Day Surgery. Show less

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  A&I Physio Clinic

  Aug 2015 - Dec 2017

  Clinic Coordinator

  Provided administrative and personal support to the Practice Manager while coordinating daily operations for two clinics. Managed and supervised administration staff and practitioners, overseeing rostering and task assignment. Handled front desk operations, including patient appointment scheduling and ensuring correct billing and referral details. Coordinated services for NDIS clients, maintaining compliance with service agreements and budgets. Developed and updated policies, procedures, and role descriptions. Managed medical records and legal correspondence, conducted recruitment and onboarding, and led performance reviews. Organized and documented workplace meetings. Show less

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  Generalist Medical Training

  Jan 2018 - Dec 2018

  Training Officer

  DSupported generalist practitioners in the Generalist Medical Training Program with a deep understanding of RACGP and ACRRM curriculums. Assisted with supervisor accreditation, training post approvals, RPL applications, and training completion. Coordinated all educational sessions, workshops, and conferences, managing logistics, attendance, and feedback. Provided administrative support to educators, registrars, and supervisors, including assistance with learning plans, training records, and feedback collection. Supported the GP Supervisors Education Program and facilitated selection and commencement interviews. Engaged with Indigenous community leaders to foster relationships and support cultural education. Participated in RACGP OSCE exams as a simulated patient. Show less

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  Newcastle Skin Check

  Jan 2019 - Oct 2021

  Practice Manager

  Oversaw operations across three clinics in Newcastle and Lake Macquarie, including staff management, scheduling, and payroll for over 16 administrative and nursing staff supporting 10 doctors. Key tasks included recruitment, induction, and training of doctors, contractors, and staff, as well as performance reviews and policy creation. Coordinated meetings, maintained records, and handled billing, claims, and medical/legal correspondence. Managed equipment and inventory across all clinics, developed marketing materials, and led COVID-19 protocol implementation. Additionally, organized offsite skin checks, supported skin cancer studies, and coordinated charity events with external stakeholders and partners. Show less

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  Bright & Duggan Strata Management

  Oct 2021 - now

  Strata Manager