
Ria Ali
Communications and Social Media Manager

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About me
Dedicated Team Player | Skilled in Strategic Planning | Student Guidance Officer | Marketing, Admin & HR Expert | Passionate About Volunteering & Community Impact
Education

University of the West Indies, St. Augustine Campus
2013 - 2016BA of Communication Studies Communication Studies
Centennial College
2023 - 2023Postgraduate certificate Strategic Management 3.891
Niagara College - Toronto
2022 - 2022Graduate Human Resource Management
Experience

R's Power Tools Solutions Ltd
Nov 2017 - Feb 2022Communications and Social Media Manager•Supported senior management in day-to-day administrative tasks, including scheduling, correspondence management, and document preparation, ensuring efficient operations and effective communication within the organization.•Assisted in the coordination of meetings, conferences, and events, managing all logistical requirements to ensure seamless execution and successful outcomes.•Implemented proactive marketing strategies through social media platforms such as TikTok and YouTube, significantly increasing brand visibility and engagement, resulting in 100 or more clicks per day and expanding the customer base.•Communicated and liaised with suppliers such as DeWalt, Makita, and Milwaukee via email and Zoom meetings, facilitating the procurement process and ensuring timely delivery of products to meet customer demand.•Utilized MS Excel to organize and maintain a comprehensive database tracking power tool parts within the company, demonstrating meticulous attention to detail and contributing to improved inventory management and operational efficiency. Show less

Ministry of Labour
Mar 2020 - Mar 2022Human Resources Administration Assistant•Assisted in managing the operations of the On-the-Job Training (OJT) Programme for the Siparia Region, ensuring proper implementation and adherence to administrative functions, records management, and document control.•Collaborated with the PMO II and industry representatives to identify appropriate customized programs and strategies for trainee placement, effectively meeting the needs of the labour market.•Developed and executed marketing strategies to promote OJT services, maintain a high profile and professional image, and attract prospective trainees and employers.•Helped the PMO II maintain contact with business and industry stakeholders to assess the needs for skilled personnel, gather market intelligence, and inform program development and placement strategies.•Reported on statistics related to the provision of placement services, analyzed data to evaluate program effectiveness, and identified areas for improvement to enhance placement outcomes.•Directed and coordinated the work of a group of professional, technical, and clerical support staff, including inducting trainees into the program and ensuring compliance with relevant systems and procedures.•Collaborated with the training unit to ensure compliance with systems that monitor trainee attendance and ensure that training is relevant to the goals and objectives of the OJT Programme.•Documented and maintained candidate recruitment files on the applicant tracking system daily. Show less

Niagara College - Toronto
Apr 2022 - now•Provide daily administrative assistance, including meeting coordination and document preparation.•Provide comprehensive administrative support to three executives, including scheduling, calendar management, and correspondence handling.•Effectively manage executives' calendars, anticipating scheduling conflicts and providing alternative solutions to ensure optimal time management.•Screen and manage incoming calls and visitors with a high degree of discretion, demonstrating professionalism and confidentiality on a daily basis.•Facilitate smooth communication flow by composing correspondence, proofreading materials, and managing filing systems efficiently.•Communicate effectively with stakeholders to ensure accurate information exchange.•Monitor and maintain records, updating information as required. Show less •Plan and promote events throughout the semesters for college students regarding student activities, post on social media, and communicate with members of the student services team.•Handle a minimum of 25 queries on a daily basis from students concerning the student application process and internal processes, using MS Excel.•Ensure that prospective students, their families, and administrative personnel are in contact so that issues can be resolved promptly using MS Teams.•Distribute student ID cards and maintain an MS Excel sheet to ensure accurate information about the students and verification of the student.•Assist in the planning and implementation of Orientation Activities as well as regular Student Life programming that include but are not limited to campus tours, webinar series, moderating online communities on social platforms Show less
Student Guidance Officer
Aug 2023 - nowStudent Guidance Officer
Jan 2023 - nowStudent Guidance Officer
Sept 2022 - nowStudent Ambassador
Apr 2022 - Sept 2022

Randstad Canada
May 2022 - Sept 2022HR Recruitmenter•Orchestrated recruitment and marketing initiatives for diverse clientele, including top banks and public sectors, by strategizing candidate sourcing methods and leveraging various online platforms such as Connect, Monster, Workopolis, Indeed, and Career Beacon.•Screened, interviewed, and assessed candidates to evaluate qualifications and suitability for specific roles, ensuring alignment with client requirements and organizational objectives.•Conducted reference checks and communicated with previous employers to verify work history and qualifications, ensuring the integrity of candidate information and facilitating informed hiring decisions.•Collaborated with the HR team to develop screening questions for the applicant tracking system, enhancing the efficiency and effectiveness of candidate evaluation processes.•Contributed to the planning and execution of recruitment events and job fairs, promoting employer brand awareness and attracting top talent to meet organizational staffing needs.•Supported the recruitment team in administrative tasks, including scheduling interviews, preparing offer letters, and updating candidate information in the HRIS database, demonstrating strong organizational skills and attention to detail. Show less
Licenses & Certifications

Mental Health First Aid
Mental Health First Aid CanadaOct 2023
Epilepsy and Seizure First Aid Information Session
Epilepsy TorontoMay 2024- View certificate

Rock Your LinkedIn Profile
LinkedInMar 2023 
HEARTSAVER CPR AED - LEVEL C
Heart & StrokeOct 2023- View certificate

Associate Member
CIM | Chartered Managers CanadaJul 2023 
Communication Studies
World Education ServicesMay 2021
Volunteer Experience
President
Issued by South Oropouche Youth Committee on Dec 2018
Associated with Ria AliStudent Ambassador
Issued by Niagara College - Toronto on Apr 2022
Associated with Ria AliFundraising Volunteer
Issued by Fundraising and Alumni Affairs Unit on Dec 2015
Associated with Ria Ali
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