Omar Yahiya

Experience

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  IKEA Saudi Arabia

  Oct 2017 - now

  Operation Control Center Team leader with the following Duties The Loss Prevention and Safety Plan (LPSP) for the IKEA-KSA Store is a complete description of all plans, policies and procedures adopted to protect people, assets, and facilities that includes employees, customers, merchandise, and premises.a. IKEA – A Guide to Loss Preventionb. Operational Proceduresc. Logistics Warehouse Safety Procedures IKEA-KSA and Inter-IKEA Systems B.V. I.T. Security Policy IKEA-KSA Information Security Policy Day to day supervision and support to the Security Team to ensure that all duties, procedures and tasks are completed timely, properly and as stated in the scope of work. Reporting incidents to client and Rasid Management as per procedure. Making sure that staff rosters are received and issued to all staff and that attendance is an accurate record. Ensure that all weekly time sheets are completed and submitted to Rasid HR Department Responsible for onsite induction training for new staff; development and reviewing the team’s performance; maintaining training records on all staff. Ensure all staff members are well presented at all times. Uniforms / name badges / appearance. Follows company policies and procedures at all times. Ensure that all sickness, absence and holidays are reported in line with company procedures. Ensure that expected standards are adhered to at all times and encourages teamwork Meets and strives to exceed customer and client expectations Handle customer feedback quickly and effectively, in a positive manner Experience of successfully coordinating the activities of various departments & services. Comfortable working with people of all levels and having an excellent commercial approach to solving problems and developing business processes. Having proven people managementskills, with the ability to manage performance and motivate staff on an individual and team Show less

  • Goods Flow Team Leader

    May 2024 - now

  • Operations Team Leader

    Mar 2015 - May 2024

  • Logistics Teamleader

    Oct 2017 - Jan 2022
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  Chalhoub Group

  Sept 2021 - Aug 2023

  Last Mile Team Leader