Emma Robinson ACC

Experience

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  OCR

  Sept 2002 - Jul 2006

  Training Co-ordinator
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  Kantar Millward Brown

  Aug 2006 - Mar 2019

  Operations Lead | B2B and Healthcare Practices* Led a a team of expert Project Managers specialising in executing projects targeting hard-to-reach audiences, ensuring successful delivery and client satisfaction* Managed all aspects of a large supplier network, fostering strong relationships and optimising operational efficiency* Implemented best practices to drive commercial awareness throughout the organisation, resulting in improved financial forecasting and cost managementBy leveraging my leadership skills and industry expertise, I successfully guided the B2B and Healthcare practices, ensuring operational excellence and maximising client outcomes. Show less

  • Senior Director Of Operations, Specialist Practice

    Jun 2015 - Mar 2019

  • Operations Director, B2B

    Jun 2012 - May 2015

  • Project Manager, Healthcare

    Mar 2009 - May 2012

  • Project Executive

    Aug 2006 - Feb 2009
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  Kantar

  Apr 2019 - Apr 2021

  Senior Project Director

  Led a team of 20+ Project Managers, driving the delivery of best practices on projects and accounts worth £10 million + for some of the world's leading companies.* Demonstrated strong people leadership and line management expertise, skilfully inspiring and motivating teams to achieve exceptional results. Ensuring continuous engagement and progress, even during periods of change* Took ownership of project delivery discussions with clients, fostering clear communication, understanding of requirements, and alignment of expectations. Alternatively, provided support to the team on how to develop strong client relationships.* Drove a culture of commercial discipline, ensuring teams remained focused and supported in delivering within budgetary constraints.* Actively guided team members on building relationships with key stakeholders and utilising the commercial framework to strengthen these partnerships.* Promoted a learning culture within the team, openly sharing expertise and providing coaching to empower others in developing their own skills and knowledge. Show less

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  I am Emma Robinson

  Aug 2020 - now

  Director
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  Liane Chandler & Associates

  Mar 2022 - now

  Associate Coach