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Tracy Nicol

Tracy Nicol

Company Director

Followers of Tracy Nicol227 followers
location of Tracy NicolUnited Kingdom

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  • Timeline

  • About me

    Information Developer at Micro Focus

  • Education

    • North East Scotland College

      2007 - 2009
      HND Visual Communications A

      Software knowledge within Freehand, Photoshop, Quark and all Microsoft office applications. Creating own copy for work from professional reports to advertising campaigns. Project organisation an essential having to take into account all aspects as if working for a professional client Inc cost monitoring and time management. Experience using Flash animation software. All creative based within graphic design area, designing anything from leaflets and web layouts to fully functioning packaging… Show more Software knowledge within Freehand, Photoshop, Quark and all Microsoft office applications. Creating own copy for work from professional reports to advertising campaigns. Project organisation an essential having to take into account all aspects as if working for a professional client Inc cost monitoring and time management. Experience using Flash animation software. All creative based within graphic design area, designing anything from leaflets and web layouts to fully functioning packaging. Also researching topics in depth and analysing marketing within industry. Show less

    • North East Scotland College

      2004 - 2005
      Introductory Practical Radio, Television and Journalism Pass

      Full passes in all subjects. Most modules at higher level (National Unit level 6)Subjects include: Public Relations, Communications, Information technology, Oral presentation, Video & radio production, Advertising, Journalism, Numeracy, Photography & First aid.

  • Experience

    • Pet Set Sitting

      Jun 2010 - Jul 2012
      Company Director

      Built my own business within the pet sitting industry alongside my work commitments. This required a lot of self-motivated work, competitor analysis, legal research and high quality customer service along with recording all my own financial information.

    • NHS Grampian

      Jun 2010 - Mar 2013
      Health Records Clerk

      Nightshift rota work organising confidential note distribution throughout the NHS Grampian hospital network. Fully trained in the use of Patient Management System (PMS). Prioritising and tracking down emergency notes is a large part of this role which entails a lot of problem solving, knowledge of the hospital layout and how medical sectors relate to one another. Also required is cover of the Accident and Emergency reception which involves dealing with people of all backgrounds who can be difficult and distressed while maintaining calm, understanding professionalism so the correct information can be taken. Dealing directly with all medical staff, ambulance control and emergency service queries and recording details of emergency patients in transit via emergency radio. Being as helpful as possible with clear and accurate communication abilities is essential. Constant updating of patient confidential data through communication with ward staff is also a core requirement. Show less

    • Oceaneering Asset Integrity

      Mar 2013 - Nov 2015

      Technical Author position requiring the updating of Corrosion Inspection Software documentation, online user guide and training development.Software support also required in this role as previous to promotion. Software testing, Help desk advice and Invoicing. Trainee position required testing of major software developments and documenting these changes. I was also included in training development using Adobe Captivate videos at the time. Software support included answering customer queries, invoicing and software testing.

      • Technical Author

        Mar 2014 - Nov 2015

      • Trainee Technical Author/Software Support Assistant

        Mar 2013 - Mar 2014

    • Micro Focus

      Sept 2021 - now
      Information Developer

  • Licenses & Certifications

    • HND Visual Communications

      SQA – Scottish Qualifications Authority

    • Agile at Work: Planning with Agile User Stories

      LinkedIn
      Sept 2021
      View certificate certificate

  • Volunteer Experience

    • Fundraising

      Issued by Help Bulgaria Street Cats and Dogs
      Help Bulgaria Street Cats and DogsAssociated with Tracy Nicol