Experience

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  Kwik trip, inc.

  Apr 2007 - Dec 2010

  Retail coworker

  Kwik Trip is a family-owned chain of convenience stores with 650+ locations throughout Wisconsin, Minnesota, and Iowa.

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  Fastenal

  Oct 2010 - May 2011

  Customer loyalty specialist

  Fastenal is a global business-to-business supply chain solutions company and a wholesale distributor of industrial and construction supplies.JOB DUTIES:Conducted customer research through phone interviews with the objective of boosting customer satisfaction and retention. ACCOMPLISHMENTS:• Consistently exceeded my monthly goals. For example, in March 2011, I made 162 calls (144% of my goal), conducted 31 surveys (171% of my goal), and attained a quality rating of 99.7% (102% of my goal). This put my overall performance rating for the month of March at 138%, while the team average was 114%.• Received "Most Improved Performance Award" in March 2011. • Received "New Personal Record for Completed Surveys Award" in April 2011.• Received "Highest Average of Calls Award" in December 2010.SOFTWARE:Microsoft Office Suite, CRM, and Google G-Suite Show less

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  Forum communications company

  Jun 2011 - Jul 2014

  Forum Communications Company is a multimedia news company with locations across North Dakota, Minnesota, South Dakota, and Wisconsin. JOB DUTIES:Creatively and strategically assembled ads, layouts, posters, and various selling tools for advertising consultants. Processed camera-ready ads. Designed projects in InDesign, edited photos in Photoshop, and created graphics in Illustrator. ACCOMPLISHMENTS:• Produced an average of 183 ads per week, while the department average was 92 ads per week.• Received an NDNA Special Advertising Section Award for "Summer Fun" Magazine in 2013. SOFTWARE:Adobe Creative Suite, Quark, Google Docs, and jTrack Show less Forum Communications Company is a multi media news company with locations across North Dakota, Minnesota, South Dakota, and Wisconsin.JOB DUTIES:Developed multi media advertising campaigns for clients that delivered key messages to target audiences. Negotiated rates and closed deals in a fast-paced environment with revolving deadlines. Monitored costs, budgets, and return on investment (ROI) and optimized media plans accordingly. Communicated with the Creative Department to achieve client advertising objectives, ensure ads were displayed appropriately, and brand standards were followed. As a media professional, I established trust and built rapport and long-term relationships with clients. While in this position, I volunteered to cover the duties of our Features Writer while the position was vacant for 2 months. In this role, I conducted research, followed leads, conducted interviews, wrote content, took photos, and managed the layout and design of feature publications.ACCOMPLISHMENTS:• Consistently achieved monthly sales goals, selling $223,085 in total revenue from June 2011 to May 2012, surpassing annual quota by 24%.• Received a promotion from inside sales to graphic designer in May 2012.SOFTWARE: Microsoft Office Suite, Relationals (CRM), and jTrack Show less

  • Graphic Designer

    May 2012 - Jul 2014

  • Special Features Advertising Consultant

    Jun 2011 - May 2012
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  Verizon

  Oct 2014 - Sept 2016

  Solutions specialist

  Verizon is a global communications and technology leader known for wireless products and services.JOB DUTIES:Drove in-store sales with top-notch customer service and enthusiasm about the latest innovative technology. Identified customer needs and proposed solutions to fulfill those needs. Facilitated workshops, fueling customer loyalty by empowering customers with technical knowledge. ACCOMPLISHMENTS:• Consistently achieved monthly sales goals. For example, in fiscal September 2015 I attained 112% of my monthly device goal by selling 84 devices, and I attained 124% of my monthly new line goal by adding 31 new lines of service in the month of September.• Spearheaded the drive for Total Mobile Protection (TMP) with the highest take rate in our store, I started out at a take rate of 25% and increased that to 85%. I coached my team on best practices and led our store to #1 in the nation for TMP registration.• Received the "Outstanding Personal & Team Commitment Award" in May 2016.• Received the "Pride, Passion, Perform Award" in May 2015.• Recognized for selling the most Wireless Home Phones in the Great Plains District in Q1 2015.SOFTWARE:Microsoft Office Suite, Verizon employee application, and various operating systems including Android, Apple, and Windows Show less

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  Objective management group

  Oct 2016 - Apr 2018

  Marketing specialist

  Objective Management Group is a pioneer and industry leader in sales force evaluations and sales candidate screenings with partners across the globe.JOB DUTIES:Spearheaded the development and execution of strategic marketing plans. Built, executed, and analyzed social media marketing campaigns for partners. Managed email marketing campaigns that targeted partners and prospective partners. Developed and executed a monthly e-newsletter. Conducted research projects and case studies - presented results and recommendations to management. Ensured brand identity was represented correctly and marketing tools were being utilized by partners. ACCOMPLISHMENTS:• Spearheaded the development and implementation of an email newsletter campaign that targeted potential partners, triggering an increase in monthly partner prospects by 266%.• Established a social media management program utilizing LinkedIn and Twitter, resulting in an increase in monthly leads by 558%.• Developed and designed a webinar email invitation, increasing webinar signups by 343%.SOFTWARE:Microsoft Office Suite, Quickbooks, Constant Contact, Adobe Creative Suite, and TechSmith Snagit Editor Show less

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  Gannett | usa today network

  Jul 2018 - Nov 2019

  Multi media account executive

  Gannett is the largest local newspaper company in the United States, reaching a digital audience of nearly 140 million each month.JOB DUTIES:Developed strategic media plans that delivered key messages to target audiences using a variety of communication and media platforms. Negotiated rates and closed deals in a fast-paced environment with revolving deadlines. Monitored costs, budgets, and return on investment (ROI) and optimized media plans accordingly. Communicated with the Creative Department to ensure ads adhered with the campaign strategy, were displayed appropriately, and followed client brand standards. As a media professional, I established trust and built rapport and long-term relationships with clients. ACCOMPLISHMENTS:• Consistently achieved monthly sales goals. For example, in fiscal September 2019, I attained $24,945 in total sales, $13,052 of that was digital sales, reaching 218% of my monthly digital sales goal. • In July 2019, I received a promotion from inside sales to outside sales for consistently performing above expectations. SOFTWARE:Microsoft Office Suite, Google G-Suite, Adobe Creative Suite, Salesforce, Sugar, and Canva Show less

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  Gorilla corporation

  Nov 2019 - now

  Virtual partner marketing manager

  Develop and implement strategic marketing plans that deliver key messages to target audiences using a variety of communication and media platforms. Ensure plans are aligned with budgets and timeframes to accomplish goals and objectives on schedule.ACCOMPLISHMENTS:• Spearheaded a social media campaign, increasing client leads by 389%.• Developed and implemented a strategic digital marketing plan, increasing client leads by 527%.SOFTWARE:Google G-Suite, Facebook, LinkedIn, Instagram, Twitter, Zift, Constant Contact, Zoho, Unbounce, and Canva Show less