Erick Galeas

Experience

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  MetroPCS

  Apr 2006 - Mar 2008

  Senior Technical Sales Specialist

  • Supervised opening/closing cash flow operations and managed daily and weekly transportation of funds into safe locations.• Developed strategies and applied process improvements to increase profitability, improve productivity and reduce costs• Served as marketing advising specialist to create and promote various marketing strategies aimed at the Latino demographic• Lead Technical Expert with vast knowledge in network, programming and software infrastructure of the wireless industry• Maintained precise monitoring of weekly/quarterly/ yearly reports/stats of total sales, inventory of equipment and supplies Show less

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  Sandler & Travis Trade Advisory Services, Inc.

  Apr 2008 - Dec 2011

  Senior Customs Operations Analyst

  • Classified and assigned Harmonized tariff schedule number and duty rates of imports/exports materials, goods and products• Coordinated and monitored numerous customs procedures to implement cost saving methods for entry and post entry operations• Highly experienced in the utilization of U.S. Customs compliance and Trade procurements, regulations, provisions and laws• Calculated, formulated and processed precise financial analysis to claim refunds from CBP and reduce costs for our clients• Applied cost reviews and coordinated process improvements to decrease costs greatly increase profitability and production• Processed and updated the accurate translation of important Spanish/English – English/Spanish legal documentation Show less

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  Law Offices of Manuel Solis

  Jan 2013 - Feb 2016

  Legal Advisor

  • Processed daily opening/closing/balancing payments operations of all and any consultations, applications and service fees• Assisted with filling out and completion of various questionnaires based on cases/consultations clients would inquire about• Provided advice for numerous legal procedures (e.g., citizenship, residence renewals, petition of relatives, pardons, etc.)• Revised and organized all required documentation to ensure the prompt and correct completion and submission of packets• Analyzed, reviewed and put together the needed paperwork and documentation of new and pending insurance claims cases• Served as Spanish translator and catered such service during mediation sessions, clients interviews, and case appointments Show less

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  Texas Department Of Criminal Justice

  Apr 2016 - Jan 2021

  Correctional Officer V

  • Performed the full range of duties and responsibilities for the detention, correctional supervision, protection control and accountability of approximately 2000 inmates. • Monitored conduct of inmates and maintain alertness, continuously, in the housing unit, during work, dining, recreational and other high traffic activities, to detect, deter or prevent escape attempts, physical confrontations and other self-destructive or dangerous behaviors.• Provided supervisors verbal and written reports of the quality/quantity of work performed by inmates, incidents of inmate disturbances, rule violations and other unusual occurrences• Physically patrolled and visually inspected units, yards, buildings, inmates, inmate property and clothing, to ensure the welfare, safety and security of the facility. Maintain visual surveillance of grounds by foot and from a rover vehicle. • Conducted search procedures on prisoners and vehicles and performed daily shakedowns of cells/dorms for valuables and contraband, such as weapons, drugs and other items that could risk the security of the facility and safety of staff and inmates.• Escorted inmates throughout the compound, in addition to providing armed protection while providing transportation to locations within and outside the facility such as visiting rooms, courtrooms, hospitals and airports.• Trained and authorized to carry firearms when working specific posts within and outside the facility and its perimeter Show less

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  Loyal Source goverenment Services

  Apr 2021 - Jul 2021

  Case Manager

  • Conduct initial intake interviews from youth, sponsor and family in country of origin involved in the reunification process such as providing phone calls and vetting sponsors and family members. • Conduct interviews of family members, friends of family and/or sponsors to determine the integrity of the relationship and verify information received from minor within 24-48 hours upon admission to the shelter.• Determine options available for youth within 48-72 hours and proceed with the required documentation to reunify youth with family in home country or in the United States as deemed applicable.• Timely completion of Initial Intake assessments, Emergency Placement, and Preliminary Service Plans in accordance with shelter, State, and Federal requirements. • Document all actions taken and contacts with youth, sponsor, and family in country of origin in the form of progress notes (efforts) as required by facility, State and Federal contracts.• Complete and submit reunification packets with appropriate referral made by Case Manager for the timely release of youth to designated ORR representative. Show less

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  Insight Global

  Feb 2022 - Oct 2022

  Case Manager

  • Contact and conduct virtual visits/check-ins with Unaccompanied Children who were placed on Post Release Services program prior to getting released to sponsors from federal custody• Monitor and assess the safety, well-being and the mental/physical stability of the child and sponsor is followed based on the Sponsor Care Agreement and identify and report any signs of trafficking, abuse and neglect that occurs during the duration of the PRS program• Perform and conduct ongoing virtual (telephone and video call) visits/check-ins with child and sponsor based on agency and ORR established timelines of 7, 14, 21, 30, 60, 90 days or until PRS program is complete and no additional services are required• Create child specific assessments, develop goal-oriented service plans and coordinate any necessary referrals relevant to minor’s areas of need such as: placement/stability, safety, education, medical, mental health, legal/immigration proceedings, substances abuse, independent living, juvenile/criminal justice and child advancement services• Monitor for any urgent events/activities and refer for crisis assistance services, as required, or connect sponsor and family to any available crisis services to ensure the child’s safety and will-being during a crisis situation• Provide support, guidance and counseling to child and sponsor on ways to cope with family reunification stressors, new living arrangements, unfamiliar environments/surroundings and other adaptational areas where adjustment is tougher and longer than normal transitional period• Contact, network and establish partnership with programs and services within the local community and educate providers on the minor’s needs and how to incorporate and strengthen the relationship that will target these lacking areas and positively impact the minors and sponsor life in the future•Create and document notes and reports which were entered and uploaded daily onto the UC portal and Salesforce platforms Show less

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  Deployed Services

  Jan 2024 - Apr 2024

  Case Manager

  • Oversee the reunification process and ensure the engagement of children and their sponsors throughout the duration of Refugee Resettlement program• Maintain an organized case load in accordance with ORR and HHS policies, procedures and licensing and contract standards• Compile, prepare, submit and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing and/or contract requirements• Meet all federal and state regulatory guidelines and standards that are applicable to this position• Document progress that families and sponsors make toward risk reduction, achievement of services goals and positive case outcomes• Continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety• Assess and determine all the available and viable options for youth within the required time frame• Screen calls prior to facilitating and passing communication with minors to ensure the child safety and well-being• Ensure confidentiality in all areas of the reunification process, program operations and service population• Ensure the follow up service phone calls conducted 30 days after the youth’s reunification and discharge from program • Coordinate fingerprint appointments for sponsors and follow up incase sponsors miss or are unable to attend appointment• Attend any and all training sessions and department gatherings where the presence of case manager may be required Show less

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  MVM Inc.

  Jul 2024 - now

  Transport Specialist