Elisangela Morita

Experience

• 

  IBM

  Jan 2004 - Jan 2010

  Coordinated the daily operation and productivity of 30 resources and guaranteed manager assistance.Ensured that the department met agreed service levels by supervising accurate order entry management (to manufacturing sites via SAP and a mainframe system), efficient shipment tracking and timely delivery of products to warehouse or directly to customer.Tracked issues and gathered information to perform root cause analysis of daily operations.Process Improvement which expanded work distribution and productivity, facilitating cross training, having a less bureaucratic process; as a result, providing faster response to the sales force and contributing for the Client Satisfaction. Show less

  • Delivery Manager and People Manager

    Apr 2009 - Jan 2010

  • Project Management Assistant

    Jul 2008 - Mar 2009

  • Customer Fulfillment Team Leader – Supply Chain Organization

    Jan 2004 - Jun 2008
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  Capgemini

  May 2011 - Feb 2012

  Transition Project Manager – Business Process Outsourcing

  Managed transition projects of Financial, Accounting, Procurement and HR services from client organization (Bunge and Unilever) to Capgemini delivery centers.Managed and led solution development activities prior to contract or as a due diligence prior to transition.Coordinated multiple streams: technology and infrastructure, facilities, human resources and operations team.Managed the projects in full accordance with outlined cost, scheduling and quality terms.

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  IBM

  May 2012 - Mar 2016

  Project Manager/Scrum Master – Business Analytics Center of Competency

  Delivered Business Analytics Optimization solutions to the IBM Global Account.Worked with product owners for requirements' definition and prioritization together with the technical team.Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint. Teams spread across US, China, Brazil, Mexico, Egypt and Philippines.Responsible for guaranteeing the development, test and roll out to customers according to business strategy.

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  Self-employed

  Apr 2016 - Oct 2020

  English Second Language Instructor

  Plan dynamic lessons on Social & Business English according to the student's business and needs.Develop and motivate students' linguistic learning by offering innovative and viable strategies that strengthen the knowledge base, increasing personal potential and confidence.

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  IBM

  Nov 2020 - Nov 2021

  Business Analyst

  Engage stakeholders to gather requirements and ensure alignment with development team.Analyze client's business requirements and processes through document analysis, interviews, and workflow analysis.Translate requirements into different deliverables such as functional specifications, user stories, use cases and wireframes.Collaborate with the project team throughout the Software Development Life Cycle.Communicate and educate the client and user community on the solution through training materials and technical documentation. Show less

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  Globant

  Dec 2021 - Mar 2022

  Project Manager

  Manage all activities related to SAP implementation in the client's company.Develop detailed project plan and metrics, work plans, schedules, resource plans and status reports.Provide project leadership, work direction and feedback for 13 SAP Consultants and 5 ABAP developers.Responsible for project financials, contract management and project compliance.

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  CI&T

  Mar 2022 - Jun 2023

  Squad Leader and People Manager

  Support client's Digital Transformation, working closely with the Product Owner (training and coaching).Build and track the progress of the Product Roadmap and backlog.Conduct the project team to execute the project and deliver the required deliverables successfully.Manage project risks and budget.Apply PDCA for continuous improvement.

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  Levva

  Oct 2023 - Aug 2024

  Squad Leader, Scrum Master e Gerente de Pessoas

  Capacitar os POs em agilidade, aliando teoria à prática, enfatizando a importância do gerenciamento adequado do backlog.Auxiliar os Scrum Masters nos desafios que enfrentam nas squads, identificando oportunidades de melhoria (melhoria contínua).Elaborar e facilitar treinamentos relacionados às métricas ágeis, gestão de backlog, etc.Auxiliar as squads na execução e entrega bem-sucedida das tarefas.Identificar e remover impedimentos que possam atrapalhar o progresso da squad em direção aos objetivos.Fornecer orientação e suporte aos membros da equipe, ajudando-os a desenvolver suas habilidades e a superar desafios, através de sessões de 1:1. Show less

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  GFT Technologies

  Aug 2024 - now

  Account Manager, Delivery Manager and People Manager

  Responsible for client relationship management, business opportunity identification, contract management, and strategic alignment to ensure account satisfaction and growth.Manage the execution of projects and services, ensuring deliveries meet expected deadlines, budget, and quality standards.Work closely with squads, coordinating teams, guiding Scrum Masters, and promoting agile best practices to mitigate operational risks and optimize efficiency.