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Sara Volmering

414 followers

Kalamazoo, Michigan, United States

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Timeline
About me
Marketing Manager at Western Michigan University Libraries
Education
- Western Michigan University
  2014 - 2017
  Master's degree Organizational Learning and Performance
- Western Michigan University
  2004 - 2008
  Bachelor of Arts (B.A.) English
Experience
- Western Michigan University
  May 2008 - now
  Managed the evening operations of a high-traffic, academic library at a top-100 university, overseeing both circulation and reference services.Developed and implemented customer service and technical training for student employees and provided continuous performance support on-the-job. Instructed library patrons on methods of conducting academic research and locating appropriate resources.
  - Marketing Manager
    Jan 2021 - now
  - Executive Assistant
    Jun 2017 - Dec 2020
  - Coordinator, Education Library
    May 2008 - Jun 2017
- American Red Cross of Southwest Michigan
  Jan 2017 - May 2017
  Volunteer Services Intern
  Maintained online recruitment profiles by posting new opportunities, updating needs, and communicating with new volunteers to begin the intake process. Developed an online recruitment guide, including descriptions for volunteer positions based on organizational needs and a process for managing postings on each recruitment portal. Utilized communication skills to reach out to local organizations about Red Cross services and donation needs.
Licenses & Certifications
- Certified Associate in Project Management
  Project Management Institute
  Dec 2016

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