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Ricardo Casagrande

Ricardo Casagrande

Technician

Followers of Ricardo Casagrande143 followers
location of Ricardo CasagrandeMurrah, New South Wales, Australia

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  • Timeline

  • About me

    Telco NOC Manager (AGL)

  • Education

    • Canberra Institute of Technology

      -
      Cert IV COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES

  • Experience

    • Coca cola Amatil

      Sept 2008 - Nov 2011
      Technician

    • Vittoria Food & Beverage

      Jan 2011 - Jan 2014
      Service Technician

    • Datacom

      May 2015 - Jun 2016
      Service Desk Analyst

    • Southern Phone

      Nov 2016 - Mar 2023

      • Level 2 NOC Engineer

        May 2020 - Mar 2023

      • Level 3 Technical support

        Jul 2018 - May 2020

      • Customer Service Representative

        Nov 2016 - Jul 2018

    • AGL

      Apr 2022 - now

      • Service Desk Manager

        Mar 2023 - now

      • NOC Level 1 & 2 Team Leader at AGL

        Apr 2022 - Mar 2023

  • Licenses & Certifications