Lisa Riding

Experience

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  ACME House Company

  Aug 2010 - Jul 2014

  General Manager

  MANAGEMENT• Report Preparation• Scheduling multiple people and places• Front Office Operations• Listening Skills specific to meeting notes and action items • Confidentiality• Follow up and task management with people from all areas! !!Interviewed, Hired & Developed sales team, front office and back office team. Developed processes and communications flows for efficient productions from all teamsProcessed financial data to produce forecasts and budget needs by quarter and year as well as reported on previous quarter and year finances.COMMUNICATIONS: REPORTS/CONTRACTS/TECHNOLOGY! Author professional correspondence to customers and vendors.! Order various reports necessary for closing which included a wide variety of complexmaterial and interpreting them for the benefit of my clients.! Track all accounting for various projects and creating reports that made theinformation understandable to those reading it.! Communicate with vendors and designers to facilitate ongoing construction andproperty management.! Attended board meetings, responsible for meeting notes, publication of said notes andfollow up to action items.! Rapidly learned and mastered varied computer programs while meeting deadlines.CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING! Oversee front office operations and provide impeccable customer service.! Assess properties for marketability and provided guidance for improved marketability.! Managed many aspects and personalities within a community to organize, analyze andmake recommendations for action.! Utilized necessary means and all resources to successfully solve problems.DETAIL MASTERY & ORGANIZATION! Manage all aspects of day-to-day operations as office management: ! Maintain vendor and client files! Vendor scheduling for installation of materials! Order and receive materials including special order! Financial responsibilities including AP/AR, invoicing, & Insurance ! Cataloged library of various building material items Show less

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  TurnKey Vacation Rentals

  Sept 2014 - Dec 2022

  General Manager

  Responsible for building and managing the TurnKey business in Palm Springs, CA area while establishing TurnKey as the largest and mostrespected vacation rental management firm in the market.TurnKey Vacation Rentals is an Austin-based, full servicetechnology-enabled vacation rental management company started byformer HomeAway, Expedia, and Hotwire executives and well-financed bymajor players in the online travel industry.Currently, we manage over 4700+ properties across the nation.Our primary goal is to maximize vacation rental revenues forhomeowners by optimizing online marketing and reservations, providingguests with exceptional service and ensuring properties are wellmaintained. We offer these services at the industry's lowestcommission rates. Show less

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  Grand Welcome

  May 2022 - now

  Director of Business Development
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  Acme House Company

  Dec 2023 - now

  Director of Portfolio Development