
Tiina Wigley

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About me
Operations & Business Development Manager at Medical Defense Society
Education

London College of Communication
2000 - 2001Pg Diploma in Publishing
University of Surrey
1996 - 2000Bsc Hons German & European Studies, subsidiary Spanish
Experience

Artech House
Apr 2001 - Mar 2006Responsible for the growth and development of the Book Publishing programme in the UK. ➢ Commissioning titles in electrical engineering (from Europe, Asia and the Middle East) ➢ Contract negotiation ➢ Planning the company strategy, putting together annual budgets, and evaluating new proposals ➢ Appointed and mentored assistants to support the programme ➢ Represented the company at domestic and international conferences and exhibitions Development of all book projects in the UK publishing programme, from contract signing to manuscript delivery. Organisation of technical reviews, main contact for authors, reviewers, commissioning editors and colleagues in marketing and production departments. Writing and proofing cover copies, ensuring the manuscripts were delivered on time at correct length and format and overall high quality.
Commissioning Editor
Nov 2004 - Mar 2006Project Editor
Jan 2004 - Oct 2004Assistant Editor
Apr 2001 - Dec 2003

John Wiley and Sons
Apr 2006 - May 2016Development and growth of Communications Technology book programme (valued at c. £1 million) within the company's UK based engineering team. ➢ Building strong relationships with new and existing authors and other stakeholders ➢ Commissioning of new cutting edge titles in various areas of electrical engineering ➢ Contract negotiations ➢ Development of strategic publishing plan, implementing, reviewing and updating it as needed ➢ Conducting market research and analysing competition, sales forecasts and marketing plans ➢ Ensuring that signed products met both market needs and strategic planning objectives ➢ Management of the back list, developing revisions and cleaning it from unprofitable titles ➢ Overseeing the pre-production pipeline (reviews, author supervision, input from advisors etc.) ➢ Travel to conferences and centres of excellence around the world to meet existing authors, and establishing relationships with new contacts ➢ Appointing and mentoring assistants to meet strategic requirement of the team Show less Development of the Communications Technology book programme within the UK based Engineering team: ➢ Engaging and building relationships with new and existing authors ➢ Commissioning titles in various areas of electrical engineering ➢ Representing the company at domestic and international conferences & exhibitions ➢ Contract negotiation, overseeing the development of the titles in the pipeline ➢ Collaboration with Editors in the US & Asia teams to review and refine the portfolio strategy ➢ Prepared sales forecasts and marketing plans ➢ Resolved various issues finding compromises between authors’ needs vs business needs (contracts-, marketing-, and production-wise) Show less
Executive Commissioning Editor
Nov 2009 - May 2016Commissioning Editor
Apr 2006 - Oct 2009

TCS Wigley Solutions, Ltd
Jul 2016 - Nov 2019Operations and Project SupportPart-time support on various IT projects. Became PRINCE2 Practitioner certified.

Medical Defense Society
Nov 2019 - nowOperations & Business Development ManagerMedical Defense Society is an MDO that provides medico-legal assistance and support to GPs, GP Clinics and companies offering Private GP services. My role is twofold: to ensure that our daily operations run smoothly and to support the company growth by devoping new business opportunities and looking after our existing members.• Engaging and establishing strong relationships with new and existing customers• Management of key corporate accounts, ensuring customer success and happiness • Ensuring successful onboarding of new corporate customers • Annual renewals of corporate memberships (incl. contract negotiations)• Identify and engage in new business opportunities• Overseeing the membership application process and customer service• Improving the automation and functions of our CRM system, website and processes• Ad-Hoc case management – liaising with members, medical & legal teams ensuring that customers are well looked after Show less
Licenses & Certifications
- View certificate

Strategic Thinking
LinkedInJun 2021 
PRINCE2® Foundation and Practitioner Certification Training
The Knowledge AcademyAug 2017- View certificate

Freelancing Foundations
LinkedInApr 2021
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