
Kai Takeuchi

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About me
Product @ Optum Match | Optum Advisory | Healthcare Product
Education

Brigham Young University
-Bachelor of Science - BS EconomicsParticipated in the “Big Idea” Business Model Competition, pitched a digital platform tailoredto assist international students in their pursuit of university education in the United States, aligningwith their goals, financial constraints, and preferences.Organizations/Awards: Dean’s List, Management Consulting Club, Strategy Club

University of Utah - David Eccles School of Business
-Master of Healthcare AdministrationServed as Student Association President and represented the student body at university-wide meetings and advisory committees, advocating for student perspectives and influencing board decisions.Interned at Optum Care Utah, creating an American Diabetes Association-compliant educationprogram for patients with diabetes and their families, implemented across 2 community centers.Participated in the Ohio State University Case competition, presenting a comprehensive… Show more Served as Student Association President and represented the student body at university-wide meetings and advisory committees, advocating for student perspectives and influencing board decisions.Interned at Optum Care Utah, creating an American Diabetes Association-compliant educationprogram for patients with diabetes and their families, implemented across 2 community centers.Participated in the Ohio State University Case competition, presenting a comprehensive oncologycenter capacity expansion plan in the Washington-Baltimore area for Johns Hopkins Medicine. Show less
Experience

Brigham Young University
Sept 2016 - Sept 2018Instructed 200+ Japanese learners in advanced-level university courses over five semesters.Logged 250+ hours of instruction time teaching strictly in Japanese with an emphasis on Japanese history and culture. Gathered data and assessed political corruption by geographically mapping legislative election results in 120 democracies: publication currently underway.Directed a team of 5 researchers in conducting statistical analysis explaining the ethnic conflict in Southeast Asia: published in the Routledge Handbook of Politics in Asia.
Advanced Japanese Instructor
Jan 2017 - Sept 2018Data Research Analyst
Sept 2016 - Sept 2017

Interlink Capital Strategies
Apr 2018 - Aug 2018Financial Analyst InternInterlink is a boutique investment bank offering financial consulting and origination services ranging from domestic or international project financing, debt, and equity requirements for small and medium-sized enterprises.Supported the financial modeling and growth structure analyses for a $70 million fund that provides micro-lending for low-income entrepreneurs in India.Conducted risk analyses and investment due diligence for 15+ portfolio clients and supported advisory services for 4 Development Financial Institutions. Show less

Study Abroad Assistant
Sept 2018 - Apr 2019Product AnalystStudy Abroad Assistant is a platform that connects foreign college students with accredited university education in the United States. Designed an algorithm that matches foreign students with accredited institutions in the United States based on their goals, preferences, and finances, leading to 50+ students enrolling in their matched school within 2 years.Generated $150k in Y1 revenue by introducing a tech-enabled service that facilitates lifestyle transition as an international student with a personalized approach. Show less

Collective Health
May 2019 - May 2021Managed third-party administration operations, overseeing a team of 14 direct reports through hiring, onboarding, regular performance evaluations, and coaching.Led a departmental restructuring initiative, optimizing productivity by assigning team members to specialized responsibilities, resulting in 23% increase in output across a workforce of 50 associates.Implemented Lean and DMAIC methodologies to develop standardized operating procedures, enabling operational scalability and supporting a three-fold increase in member lives from 50k to 150k. Show less
Team Lead
Jun 2020 - May 2021Associate
May 2019 - Jun 2020

Optum
May 2021 - nowAssociate Director of Product Experience at UnitedHealthcare - Individual & Family Plans:Developed and implemented tailored landing page strategies for 15+ marketing channels and diverse consumer segments, resulting in 30% increase in visits (1.8 million) during the 2023 Open Enrollment period.Implemented A/B and multivariate testing to iterate and optimize landing page designs and user flows, driving a 24% improvement in funnel progression and overall conversion rates.Directed market readiness initiatives for 22 markets by refreshing the direct-to-consumer acquisition site, managing regulatory and product filings, and generating state-specific marketing materials. Show less Product Manager at Optum Virtual Care:Crafted the growth strategy and prioritization roadmap for a digital health platform that supported 40 providers and 60 staff members that served 100k patient lives.Gathered and prioritized product requirements, working closely with cross-functional teams including clinical, engineering, design, legal, and operations for 50+ features and enhancements, elevating the patient and care team experiences.Established and monitored KPIs to measure the success of individual features and the overall platform, such as user adoption rates, appointment conversion, task completion, repeat usage, appointment wait time, and technical performance metrics. Show less
Product
Apr 2024 - nowConsulting Manager
Feb 2024 - Sept 2024Senior Consultant
Jul 2022 - Feb 2024Consultant
Aug 2021 - Jul 2022Graduate Intern
May 2021 - Aug 2021
Licenses & Certifications

Digital Marketing Strategies
Northwestern University - Kellogg School of ManagementOct 2022
Certified Scrum Product Owner (CSPO)
Scrum AllianceJun 2022
Lean Six Sigma Green Belt Certification
University of Utah - David Eccles School of BusinessApr 2022
Volunteer Experience
Volunteer Staff
Issued by WakeMed on Jul 2023
Associated with Kai TakeuchiChapter President
Issued by Collective Health Gives Back on Sept 2020
Associated with Kai TakeuchiVolunteer Leader
Issued by American Foundation for Suicide Prevention on Jan 2019
Associated with Kai Takeuchi
Languages
- enEnglish
- jaJapanese
- thThai
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