
Anisha Negi

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About me
Senior Specialist Customer Support (Operations)at Whirlpool Corporation
Education

RKMV
2014 - 2017Bachelor of Arts - BA Public Administration OActivities and Societies: Volleyball, Badminton, chess, Table Tennis Na
Experience

Whirlpool Corporation
Jul 2021 - now• Seamlessly manage Home Depot cases in the MARS system to ensuresmooth delivery.• Efficiently handle FedEx forms in KASA to process return labels.• Initiate return procedures in COSTCO for seamless return transactions.• Consistently meet deadlines and maintain performance dashboards tooptimize productivity.• Generate comprehensive reports using Google spreadsheets to analyzeconsumer service trends.• Contribute to the development of standard operating procedures forprocess optimization.• Recognized for successfully clearing backlogs within specified timelines.• Actively participate in cross-functional projects to drive continuousimprovement. Show less
Senior Specialist Consumer Servise
Mar 2024 - nowFinance Specialist
Jul 2021 - Mar 2024
Licenses & Certifications
- View certificate

Google Sheets Essential Training
LinkedInNov 2022 - View certificate

Writing Customer Service Emails
LinkedInApr 2022 - View certificate

Working on a Cross-Functional Team
LinkedInJul 2022 - View certificate

Human Resources Foundations
LinkedInApr 2022 - View certificate

PowerPoint Essential Training (Microsoft 365)
LinkedInJun 2023 - View certificate

Customer Service Foundations
LinkedInApr 2022 - View certificate

Google Sheets: Advanced Formulas and Functions
LinkedInNov 2022 - View certificate

Implementing Continuous Improvement: A Case Study
LinkedInJul 2022 - View certificate

Six Sigma Foundations
LinkedInSept 2022 - View certificate

Google Sheets: Pivot Tables
LinkedInMay 2022
Languages
- enEnglish
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