Justin Jones

Experience

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  The Davey Tree Expert Company

  Apr 2001 - Jan 2003

  Network Administrator

  Facilitated smooth IT Support network operations for 150 on-site users, and total of 160 users across 50 locations for $1.1 Billion Arbor and landscaping company.Closed trouble tickets quickly and efficiently with rate of 15 completed tasks per workday, including logging resolved and escalated on-site and off-site issues. Prepared productivity reports for IT director.Performed system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations.Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.Installed and upgraded Microsoft Windows, patches, backups, and image updates as well as installing internal and third party software.Provided planning for annual budgets to fund IT projects and controlled spending within budget.Assigned application access, security roles and permissions.Configured networks for smooth, reliable operation to meet business processes and objectives.Researched and recommended network products, services, protocols and standards for network development.Maintained network hardware and software and monitored network to support network availability to end users.Reviewed network settings and made immediate updates, which improved overall security measures.Configured, monitored and maintained email applications and virus protection software.Experienced in supporting Cisco routers, switches, wireless access points and network servers.Identified issues and implemented troubleshooting techniques to alleviate downtime and system failure.Diagnosed and troubleshoot failed drives, warnings, and reboots, resolved hardware, software and network problems and replaced defective components.Managed software and hardware issues for end-users.Increased knowledge base for help desk staff by authoring documentation for system configuration and troubleshooting.Performed necessary maintenance to support network availability. Show less

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  Independent Security Services

  Feb 2006 - now

  Executive Security Consultant, Licensed Security Executive Manager, Trainer and Officer

  Creating lesson plans, and implementing curriculum design and development, utilizing instructional materials and current trends for adult learning and training. Scenario and skills-based instruction, lecture, audio/visual presentation, written and testing methodology, and conducting audits to measure results. Navigated difficult situations, employing knowledge and experience.Demonstrated commitment to public safety by patrolling events and well-populated establishments.Recorded incident reports with detailed accounts of occurrences.Served as liaison with public officials company negotiators and other departments to maintain big picture understanding of security needs covering all corporate assets.Oversaw team of up to 20 security officers and managed administrative duties, including scheduling and performance evaluations.Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.Supervised grounds, employee entrances and exits and security officers on duty.Directed efforts to mitigate threats to personnel and infrastructure, reduce risks and optimize access to critical information. Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.Optimized planning and allocation of resourced by organizing security and administrative programs, business management operations.Developed improved training methods with focus on public safety and officer awareness.Searched baggage containing potentially prohibited items by hand, demonstrating caution appropriate for level of suspected risk,and pat-downs to look for unauthorized materials and items such as weapons.Controlled situations resulting from security breaches by engaging and containing suspects until police or other security personnel arrived.Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building. Show less

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  OREGON COAST TRANSPORTERS, LLC

  Apr 2007 - Nov 2014

  Supervisor, Trainer, Transportation Specialist

  Planned and oversaw daily Medical transportation activities where 30 plus daily rides were dispatched, billed, and recorded.Transported medical clients from facility to facility.Maintained operations in compliance with Department of Human Services (DHS) regulations.Organized records of vehicles, schedules and completed orders.Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.Resolved conflicts and negotiated mutually beneficial agreements between parties.Maintained excellent attendance record, consistently arriving to work on time.Transportation / Driver, Office / Clerical Transport medical, psychiatric, and disabled people to various locations. Network Administrator, setup and maintain small business network, including security controls, VPN/WAN infrastructure, hardware maintenance, and all things related to network administration. Assist with office duties including billing, scheduling, and filing of classified documents. Training and supervision of new drivers on procedures and policies. Maintain vehicle fleet, performing minor engine repairs, and maintenance services. Show less

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  Coyote DJ's

  Jan 2010 - Jan 2012

  Owner of former company

  Mobil DJ service.

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  POWER Chevrolet

  Jun 2014 - Jan 2016

  Automotive Service Technician

  Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.Completed customer orders and warranty services according to manufacturer specifications.Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.Diagnosed malfunctions and developed effective resolutions with minimal oversight.Repaired brake, exhaust, electrical and other systems for domestic automotive brands.Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections. Show less

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  K & S Auto Wholesale

  Feb 2016 - Sept 2016

  ASE Certifed Master Mechanic

  ASE Certified Master Mechanic Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.Repaired brake, exhaust, electrical and other systems for domestic automotive brands.Wrote work orders and updated accounts in workshop computer.Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.Completed customer orders and warranty services according to manufacturer specifications.Performed safety and emissions inspections.Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.Maintained cleanliness, safety and efficiency of garage.Operated specialized equipment such as Snap-On and Mitchell to test electronics and computer control systems.Established clear repair plans with line-item details of expected labor and parts costs.Completed thorough inspections of vehicles to evaluate damages and develop repair plans. Show less

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  Jim Doran Chevrolet

  Nov 2016 - Sept 2019

  Automotive Technician

  I have exclusive experience working on GM, and Chevrolet vehicles, as well as extensive experience with other makes and models, repairing engines, transmissions, electrical, HVAC, driveline, suspension, braking, and any other system related to vehicles.I have extensive experience diagnosing and troubleshooting faults operating specialized OEM-specific code readers such as; GM MDI II, MDI, TECH II, and other aftermarket scan tools including Snap-ON, and OTC to test electronics, vehicle systems, and computer control systems, then utilizing diagnostic trees and online knowledgebase’s to fix customer vehicles right the first time. Mastered Service Information (SI), Service Programming Systems (SPS) and Global Diagnostic Systems (GDS) and trained new employees on proper procedures. I have experience using Mitchell-ON-Demand, All-Data, Chilton, and other on-line repair manuals. GM Certified Automotive Technician with all VCT, and On-Line WEB courses completed. I am currently GM Hybrid Certified for all aspects of EV vehicle repairs. Established clear repair plans with line-item details of expected labor and parts costs. Explained estimates and determined repair timelines to manage customer expectations.Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions. Completed customer orders and warranty services according to manufacturer specifications. I have replaced, and or rebuilt major engine components for both diesel and gasoline engines, automatic transmissions, standard transmissions, clutches, gearbox transfer-cases, front and rear axle systems, ABS and braking systems, vehicle alignments, cooling systems services A/C systems, exhaust, electrical diagnosis, change, top off fluids, and completed maintenance inspections for most domestic automotive brands. Maintained excellent attendance record, consistently arriving to work on time. Show less

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  Lithia of Bend 2 LLC

  Oct 2019 - Mar 2020

  Automotive Service Technician

  I have exclusive experience working on GM, and Chevrolet vehicles, as well as extensive experience with other makes and models, repairing engines, transmissions, electrical, HVAC, driveline, suspension, braking, and any other system related to vehicles.I have extensive experience diagnosing and troubleshooting faults operating specialized OEM-specific code readers such as; GM MDI II, MDI, TECH II, and other aftermarket scan tools including Snap-ON, and OTC to test electronics, vehicle systems, and computer control systems, then utilizing diagnostic trees and online knowledgebase’s to fix customer vehicles right the first time. Mastered Service Information (SI), Service Programming Systems (SPS) and Global Diagnostic Systems (GDS) and trained new employees on proper procedures. I have experience using Mitchell-ON-Demand, All-Data, Chilton, and other on-line repair manuals. GM Certified Automotive Technician with all VCT, and On-Line WEB courses completed. I am currently GM Hybrid Certified for all aspects of EV vehicle repairs. Established clear repair plans with line-item details of expected labor and parts costs. Explained estimates and determined repair timelines to manage customer expectations.Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions. Completed customer orders and warranty services according to manufacturer specifications. I have replaced, and or rebuilt major engine components for both diesel and gasoline engines, automatic transmissions, standard transmissions, clutches, gearbox transfer-cases, front and rear axle systems, ABS and braking systems, vehicle alignments, cooling systems services A/C systems, exhaust, electrical diagnosis, change, top off fluids, and completed maintenance inspections for most domestic automotive brands. Maintained excellent attendance record, consistently arriving to work on time. Show less

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  Armstrong Chevrolet

  Oct 2020 - now

  Automotive Technician

  Maintain and repair customer vehicles. Perform warranty repairs, diagnose mechanical, electrical, and driveability issues regarding customer vehicles. Engine, and transmission overhauls.Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.Completed customer orders and warranty services according to manufacturer specifications.Worked on GM, and Chevrolet vehicles to repair engines, transmissions and electrical systems.Repaired brake, exhaust, electrical and other systems for domestic automotive brands.Operated specialized equipment such as MDI II and GDS to test electronics and computer control systems.Established clear repair plans with line-item details of expected labor and parts costs.Located and removed defective parts for skilled adjustment, repair or replacement.Inspected completed repairs to check for accuracy and functionality and maintain customer satisfaction.Maintained excellent attendance record, driving record, and consistently arriving to work on time. Show less