Stella Correia

Experience

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  Senac

  Jun 2011 - Oct 2014

  Administrative agent

  My competencies and contributions can be summarized as follows:Multichannel Customer Service: Demonstrated the ability to assist students, internal, and external clients both in-person and over the phone, providing clear information about courses, events, campus location, and related topics.Data Management: I Took responsibility for maintaining accurate records, performing and updating customer profiles in official systems, as well as recording interests and interactions.Sales and Consultancy: Utilized consultative sales techniques to present Senac's products and services to potential clients, ensuring their needs were adequately met.Enrollments and Documentation: Conducted in-person enrollments and re-enrollments for various types of education, including undergraduate, postgraduate, university extension, PROUNI, and SENAC Free Program. Also responsible for issuing receipts, contracts, and ID cards.Financial Management: I Processed payments, administrative fees, and performed cash closing, ensuring precise and secure financial operations.Communication and Liaison: I Maintained constant communication with internal teams such as academic management, selection processes, records and regulations, as well as course coordination and administration. This ensured process cohesion and efficiency.Organization and Archiving: Oversaw the maintenance of awareness folders, ensuring an organized and easily accessible documentation archive.My approach was grounded in operational efficiency, delivering courteous customer service, and a continuous pursuit of customer satisfaction. My competencies spanned various areas, enabling me to play a pivotal role in bridging the gap between clients and administrative operations at Senac.Skills: Effective Communication · Customer Relationship Management (CRM) · Customer Service Show less

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  Arrow Electronics

  Mar 2016 - Apr 2017

  Operation Assistant

  - Software purchases. - Weekly reports from Backlogs with manufacturers - Receipts for billing software sales.

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  Done! Agência Digital

  May 2018 - Oct 2020

  SEO Analyst

  When I worked at the agency Done Agency, I excelled in technical SEO analysis and content creation for clients' blogs and corporate websites. My role also encompassed high-quality content development. My activities can be summarized as follows:SEO and Content Technical Analysis: At Done Agency, I spearheaded strategic technical analyses related to SEO, ensuring clients' websites and blogs were optimized for better visibility on search engines. Too, I conducted detailed assessments of existing content, ensuring its excellence, relevance, and alignment with SEO best practices.Content Development: I actively contributed to creating and developing meaningful and engaging content for clients' blogs and corporate sites. This approach helped enhance clients' online presence, making their content more appealing and valuable to their target audience.My time at the agency was marked by a commitment to excellence and quality. My activities in technical analysis, optimization, and content development were instrumental in boosting our clients' online visibility and contributing to the success of their digital marketing strategies.Skills: SEO Writing · Search Engine Optimization (SEO) · Data Analysis · Content Strategy Show less

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  Presentes Mickey

  Aug 2018 - Sept 2020

  Digital Marketing Analyst

  Skills and Contributions:Social Media Textual Content Management: I led the management of textual content for Presentes Mickey's social media posts. My approach ensured messages were clear, engaging, and aligned with the brand identity.Keyword Analysis (SEO) and Publishing Strategy: Employing keyword analysis, I created strategic content with a sales focus. My SEO expertise led to highly visible content on search engines, expanding the brand's reach.Mastery of SEO Techniques and Content Marketing: My experience in SEO techniques and content marketing optimized materials for a broader audience and increased engagement.Data Analysis using Google Analytics, Ads, and Google Trends: I conducted in-depth data analyses using tools like Google Analytics, Ads, and Google Trends, providing deep insights into strategy performance and ongoing refinement.Segmented Content Research: Focused research within Presentes Mickey's segment resulted in relevant, targeted content for digital channels.Customer Support via Social Media: I provided effective customer support via social media, ensuring prompt responses to inquiries and needs.Internal Content Development and Marketplace Support: I crafted content for Presentes Mickey's internal channels, enhancing internal communication. Additionally, I supported the Mercado Livre marketplace ( is an e-commerce in Brazil), ensuring consistent brand presence across platforms.My competencies significantly contributed to Presentes Mickey's digital presence, positively impacting brand visibility and customer interactions.Skills: SEO Writing · Search Engine Optimization (SEO) · Data Analysis · WordPress Show less

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  Le biscuit S/A

  Aug 2021 - Mar 2022

  Senior Content and SEO Analyst

  Strategic Planning and Tool Utilization: My strategic planning was deeply informed by tools such as Semrush, Google Analytics, Google Trends, and market trend analysis. By leveraging these tools, I identified valuable opportunities, set clear goals, and mapped a robust path for successful SEO implementation. Precise application of Tags, Meta Tags, and optimized SEO content for products and categories formed a pivotal part of my approach.VTEX IO Proficiency: My expertise extended to VTEX IO, where I managed site editing and performed textual and markup language editing within categories. This enabled me to make significant contributions to page configuration and enhancement, ensuring a seamless and cohesive user experience.Textual Creation: Beyond SEO-driven content, I excelled in creating engaging texts for website banners. This enriched the site's aesthetics while boosting visitor engagement and interaction, potentially leading to higher conversion rates.Technical SEO Implementation Validation: I exhibited a strong capability in rigorously validating technical SEO implementations within the website structure at Le Biscuit. My diligence ensured that essential elements like tags and meta tags were correctly implemented, thereby maximizing the effectiveness of SEO strategies and enhancing search engine visibility.Organic Strategies and Local SEO: My approach was not limited to a broader scope; it encompassed local SEO strategies as well. I adeptly utilized Google My Business to bolster the SEO of physical stores, amplifying regional visibility and efficiently attracting local customers.Overall, my experience encompasses strategic planning, tool-driven insights, technical validation, and an emphasis on localized SEO strategies. My contributions were pivotal in optimizing the online presence and engagement, ensuring the successful integration of SEO best practices for enhanced visibility and conversion rates. Show less

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  Valor Investimentos

  Apr 2022 - Jan 2023

  SEO Analyst

  SEO represents the primary tool to ensure that a company is organically identified by search engines. At Valor Investimentos, I conducted detailed studies to define strategies for organic growth that enhanced the company's visibility in search results.Additionally, I conducted thorough tracking of SEO metrics. SEO represents the primary tool to ensure that a company is organically identified by search engines. At Valor Investimentos, I conducted detailed studies to define strategies for organic growth that enhanced the company's visibility in search results. Additionally, I conducted detailed tracking of SEO metrics.Skills: Analytical ability · SEO writing · SEO auditing · On-Page SEO Show less

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  MATH

  Apr 2023 - Feb 2024

  Search Engine Optimization Analyst

  As an SEO professional at Math Marketing, I am part of the Marketing team that leads operations at Santander, specifically in the Real Estate Business area. My goal is to drive strategic changes in the products, employing SEO tactics throughout the customer journey.Skills: Agile project management · SEO management · Analytical ability · Data analysis · Content marketing

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  Magna Consulting

  Mar 2024 - Aug 2024

  Analista de SEO SR

  Desenvolvimento de estratégias de SEOAplicação de estratégias com foco em resultados e orientado a dadosPesquisas e planejamentos de SEO com foco no maior potencial de cada cliente

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  Preditiva.co

  Aug 2024 - now

  Especialista em SEO

  Desenvolvimento de estratégias de SEOAplicação de estratégias com foco em resultados e orientado a dadosPesquisa e planejamento SEOEstabelecer boas práticas de SEO para outros setores, como UX e desenvolvimento.