
Mohammad Allan
Housekeeping Department as a floor and public area supervisor

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About me
Rooms Division Manager at Hotel B&B
Education

International Institute of Risk and Safety Management
2016 - 2016One year diploma Occupational Safety , Health and EnvironmentOne year Diploma of Occupational Safety, Health and Environment

Al Khawarizmi International College
2006 - 2008Diploma degree Business adminstrationBusiness Administration

Al Imam Malik school
1999 - 2001High school hospitalityWe studied all the field about the Hospitality
Experience

InterContinental Hotels & Resorts
Sept 2002 - Oct 2007Housekeeping Department as a floor and public area supervisor
Modern Arabian business cooperation (MABCO)
Nov 2007 - May 2009Sales Representativesales representative & Account Executive for Nokia brand

My Make Up ( Mikyajy )
May 2009 - Sept 2011General warehouse As Director Warehouse
Jumeirah Group / Jumeirah Hotels & Resorts
Feb 2012 - Apr 2020Acting Deputy Executive Housekeeper at Jumeirah Zabeel sarayFrom Jan 2018 to present I’m In charge of the both Operations below as well with:- Manages the Housekeeping team to include efficient staffing, employee development and training, performance management and policy enforcement- Manages housekeeping staff: hiring, counseling, performance evaluations, training and development- Create a work environment of employee engagement and trust that promotes teamwork- Assist Director of Housekeeping and in the development of the department’s annual budget while monitoring performance against plan- Establishes quality standards and work procedures for staff and evaluates their performanceNovember 2014 to Dec 2017- In charge of 405 rooms main Hotel Operation (morning and evening shift).- Recruiting and Budgeting.- Managing 14 Team Leaders and 100 Rooms Attendants- Daily focus on the departmental KPI’s such as JD Power, LQA, Standards and Implementing bespoke briefing & training plan.- Handling guest complaints regarding Housekeeping issues.- Inspecting and follow up of VIP and handle with care guests.- Inspecting rooms up to LQA and internal standards.- Handling HACCP follow ups and attending monthly HACCP meeting.- HACCP Audit for the other department.- In charge of all the training which is related to the Health And Safety.From 15/02/2012- October 2014- In charge of the 38 Royal Residences Villas Operation. The most exclusive product of Zabeel Saray .- Managing a Team of 4 Team Leaders and 21 Attendants.- Organizing & controlling weekly Roster, Vacation, Lieu days and Overtime hours.- Conducting daily briefings with the Team.- Following the Green Globe association project in the Villas.- Responsible for Team Appraisals.- Dealing with external suppliers for refurbishment of the Villas.- Negotiating and Implementing new Flowers setup in the Villas.- Inspecting and follow up of VIP and handle with care guests.- In charge of all the training which is related to the Health And Safety. Show less

B&B Hotels Germany GmbH
Apr 2020 - nowRooms Division Manager
Licenses & Certifications

1st and 2nd steps in leader ship in Emirates Academy
The Emirates Academy of Hospitality Management
Languages
- enEnglish
- arArabic
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