Talk to sales Try for Free
Hal Macleod

Hal Macleod

Apple Support Technician

Followers of Hal Macleod156 followers
location of Hal Macleod英国 英格兰 伦敦

Connect with Hal Macleod to Send Message

Connect

Connect with Hal Macleod to Send Message

Connect

  • Timeline

  • About me

    3rd Line Computer Support Engineer at The PC-Mac Support Company Ltd

  • Education

    • Hunter Institute Of Technology

      -
      PC Support Certificate 4. PC Support

    • Hunter Institute of Technology Diploma of Information Technology

      -
      Associate's Degree PC and Network Support Credit Level

    • Hunter Institute of Technology

      -
      Network Support Certificate 4 Network Support

    • Hunter Institute of Technology

      -
      Information Technology Certificate 3. Information Technology Busniness Information Processes

    • 1992-1994 – School Of Visual Arts

      -
      Diploma Of Film And Television Technologies. Film And Television Technologies, Cinematography, Film & Video Caputer, Editing, Screenwriting

    • Australian Academy Of Dramatic Arts

      -
      Diploma Of Dramatic Arts. Dramatics/Theatre Arts, Dance, Performance & Teaching.

  • Experience

    • Apple

      Jan 2001 - Dec 2003
      Apple Support Technician

    • Systems Support

      Dec 2004 - Nov 2005
      Helpdesk Lead

      Help Desk Team Lead

    • Systems Support Of Cambridge

      Nov 2005 - Jun 2007
      Onsite Application Support Specialist

      Support for multiple publishing entities with clients onsite (customer facing) and remote support driven by client requirements.Posted onsite for Hodder & Stoughton publishing 2006-2007.

    • Pearson Education

      Jan 2007 - Jan 2011
      Senior Mac Specialist

    • City And Islington College - Business And Technology Centre

      Sept 2007 - Dec 2007
      Cross Platform Support Analyst

      Cross Platform Desktop support, Multimedia Educational Training Classrooms Implementation (120+)

    • Cloud Studios

      Mar 2012 - Mar 2013
      Technical Systems Analyst

      International audio recording, media and record publishing company.Technical Systems - Audio Recording Hardware/Application Implementation & Support.

    • Freelance

      Jan 2013 - Jan 2014
      Mac Specialist

    • ELM

      Mar 2013 - Apr 2015
      Technical Systems Advisor/Support

      Onsite 3rd line, remote support & client site visits.Mac OSX (10.6-10.9) Desktop support, DTP Application support.Mobile device/IOS & App configuration & support.

    • The PC-Mac Support Company Ltd

      -
      3rd Line Computer Support Engineer

  • Licenses & Certifications

    • Dip: Film & Television Technologies

      School Of Visual Arts

    • Dip: PC & Network Support

      Hunter Institute Of Technology