Abdullah Al Mamun

Experience

• 

  United Commercial Bank Limited

  Feb 2013 - Apr 2013

  Internship

  • Worked with UCBL as an intern to improve knowledge on overall banking Knowledge and function. • Skill development on General banking and Credit division and Foreign Exchange department, Create report on overall banking process and specially Remittance.

• 

  Grameenphone Ltd

  Mar 2014 - Jan 2016

  Customer Manager

  • Mentoring, directing, Maintain KPI overall functions and staff of customer service operation.• Handling top-notch professional support services, providing personal interaction, and resolving varied client inquires and complex issues.• Participate in sales competition and achieve target sales year of 2014.• Achieving knowledge about customer service management role in managing, leading, and assuming responsibilities, will ensure that the organization has a broad-based, satisfied clientele Show less

• 

  Morimoto Singapore Pte Ltd - Bangladesh liaison office

  Jan 2016 - now

  • Controlling territory based area by coordinating with agency channel, media of social and event.• Communicate with target audiences and managing customer relationships.• Contributes to marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.• Brand strategic planning & execution as per company policy & overseeing corporate clients. • Organizing and attending events such as conferences, seminars, receptions, exhibitions, developing marketing plans, and strategies. • Finding new business opportunities, communicating & convincing clients & delivering service. • Provides short- and long-term market forecasts and reports by directing market research collection, analysis, and interpretation of market data.• Obtains market share by developing marketing plans for each product & directing promotional work. • Upcoming new innovation follows up & promote to the customer regarding the product & service. • Every month & yearly sales report review with team & create a marketing plan for achieving the goal• Monitoring competitor activity, conducting market research & and distribution plan execution.• Generating & submitting business intelligence & marketing reports to management. Show less

  • Assistant Manager

    Apr 2021 - now

  • Marketing Executive

    Jan 2018 - Apr 2021

  • Assistant Executive

    Jan 2016 - Jan 2018