Andrew Kropp

Experience

• 

  Enterprise Rent-A-Car

  Jun 2004 - Jul 2006

  Branch Rental Manager, Assistant Manager, Management Assistant/Management Trainee

  • Promoted through the ranks of Management Trainee to Branch Manager within two years with increased responsibility for meeting sales quotas and revenue goals• Supervised numerous employees and implemented training initiatives• Analyzed branches financial reports to maximize profits and reduce overall operational costs• Worked directly with customers, insurance companies, car dealerships and auto body shops to develop and maintain long term relationships• Accountable for training and developing employees to improve their job performance levels• Used time management skills to organize branch operations• Managed branch operations, drove revenue growth and developed a strong sales team• Achieved customer service levels at or above company average through improved execution of operational plans and customer service training for employees Show less

• 

  Americap Financial Inc

  Aug 2006 - Jun 2007

  Senior Certified Mortgage Loan Officer

  • Approved mortgage loans by examining the application and supporting documentation, estimating credit-worthiness and calculating repayment risk• Met mortgage loan operational standards by contributing mortgage loan information to strategic plans and reviews• Implemented production, productivity, quality, customer service standards and resolved immediate tasks and problems

• 

  Freedom Mortgage

  Jul 2007 - Mar 2008

  Senior Certified Mortgage Loan Consultant

  • Analyzed applicants financial status, credit, and property evaluation to determine feasibility of granting loans • Set credit policies, credit lines, procedures and standards in conjunction with executive directors• Maintained specific monthly sales quotas and production goals• Developed and prepared new employees by developing individual coaching plans and provided resources and daily assistance

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  First Judicial District of Pennsylvania - Court of Common Pleas

  Aug 2008 - now

  • Acts as a liaison between the judges, probation officers, attorneys and other institutional personnel by providing all necessary legal procedures and documents• Reviews daily court assignment lists and insures all necessary material is accurate for the courts • Prepares cases for all juvenile delinquent hearings and advises to the court updated procedures and policies • Confers with assistant district attorneys, defense counsel, social and welfare agency representatives regarding juvenile offenders status and needs Show less

  • Philadelphia Juvenile Probation Officer

    Aug 2017 - now

  • Court Liaison Officer

    Aug 2008 - Aug 2017