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Laura McCarthy

Laura mccarthy

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location of Laura McCarthyBelfast Metropolitan Area
Phone number of Laura McCarthy+91 xxxx xxxxx
Followers of Laura McCarthy413 followers

  • Timeline

    Sept 2008 - Sept 2013

    Customer Service

    Matalan
    Jul 2012 - Nov 2017

    Test Engineer

    Tyco Security Products
    Current Company
    Nov 2017 - now

    Manager Technical Support Services

    Johnson Controls
    Belfast, Northern Ireland, United Kingdom

  • About me

    Manager Technical Support Services at Johnson Controls

  • Education

    • Ulster university

      2010 - 2014
      Information and communication technologies computing first class honours with commendation

  • Experience

    • Matalan

      Sept 2008 - Sept 2013
      Customer service

    • Tyco security products

      Jul 2012 - Nov 2017
      Test engineer

    • Johnson controls

      Nov 2017 - now

      • Manager Technical Support Services

        Oct 2020 - now

      • Senior Level 3 Technical Support Engineer

        Nov 2017 - Oct 2020

  • Licenses & Certifications

    • Bcs foundation certificate in information security management principles

      Bcs, the chartered institute for it
      Jul 2021

    • Ilm level 5 award in leadership and management

      Ilm
      Jul 2019

    • Itil foundation certification

      Itil foundation certification training level
      Aug 2018

    • Istqb certified tester foundation level

      Istqb - international software testing qualifications board

    • Certified ethical hacker (ceh)

      Ec-council
      Aug 2021

    • Microsoft certified professional

      Microsoft
      Sept 2013

    • Microsoft technology associate

      Microsoft
      Sept 2013