
Steven Cook
Global Enterprise Advisor

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About me
AWS Account Manager @ Rackspace Technology | Board Member | Advisor
Education

Morgan State University
2002 - 2007Bachelor's FinanceActivities and Societies: • Morgan M.I.L.E. (Male Initiative for Leadership & Excellence) • Kappa Alpha Psi Fraternity Incorporated, Alpha Iota Chapter (President & Region Board Member) • NAACP • Mr. Morgan State University Strategic Initiatives/Marketing Committee (2006-2007 School Representative 12,000+) • Student Government Association • Student Leadership Council • Community Outreach Council
Experience

Verizon
Dec 2010 - Apr 2017Global Enterprise AdvisorResponsible for Account Management relationship of National, Government, and Enterprise accounts serving as Single Point of Contact.Assisted with financial analysis on products and services, special projects and C-suite engagement.Provided direct interface for daily operational support and development to Enterprise accounts.Researched and resolve all facets of invoicing, billing, and reporting product (hierarchy, revenue analysis, exceptions, etc.)Prepared monthly Business Reviews (tracking various revenue activities, trends, etc.) maintaining and growing account relationships.Extensive knowledge of contractual obligations to complete the implementation of standard, M2M, and Private Network contracts.*Recognition*National GEA of the Year 2016 (6 Regions). Over 100% to Revenue Growth quota 27 times. Selected to Contribute to Sales/Growth content for Training & Onboarding New Hires. Show less

Staples Business Advantage
Apr 2017 - Sept 2018Mid-Market Business ConsultantSuccessfully hunted, developed and closed Sales within the Greater Baltimore and surrounding counties.Managed new accounts for companies with employee counts from 20 - 350.Competitively tailored customer pricing while ensuring profitable margins.Conducted company-wide implementation meetings.*Recognition*B2B of Month Greater Baltimore Area 6X. B2B of the Quarter Mid Atlantic Region 2X. Regional Sales Excellence “Quota Buster” Award FY 17 Q4 & FY 18 Q1Acquired, Consulted, and Sold the Largest Account to the Mid Atlantic Region with over $500,000 in new revenue Show less

FedEx Services
Sept 2018 - Apr 2022Sales Account ExecutiveConsultative territory-management of over 100 accounts in the Greater Baltimore, MD area (and counties). Conducts regular Customer Business Reviews to strengthen high-level relationships, and, to effectively communicate the cost-benefits of our products/services.In partnership with a project team, consults on all aspects of supply chain management including, but notlimited to:- Product, process and data flows-Sales, marketing and eCommerce solutions-Integrated software solutions-Warehousing logistics-Mode optimization-Package design-Accounting practices-Business intelligenceConsistently penetrating territory by developing relationships with several customers (C-suite to Warehouse Managers) in an account that results in retaining and growing revenue. Mentors and instructs new employees. Serves as Collaborate-to-Close, & Freight Direct Subject-Matter-Expert.Team-Lead for all projects requiring effective Collaboration with other Sales Channels. Act as the liaison for all team freight training and guidance. Advise team members on changes and updates in the International and Domestic markets.*Recognition*Consistently maintained over 110% Goal Attainment in role. Largest Quarterly Sales Closes in District- Express 4X; Ground 5X; Freight 4X Show less
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Amazon Web Services (AWS)
May 2022 - Mar 2025Account Manager-Accelerates customer adoption through well-developed sales engagements and successful go-to-market strategies to achieve customer outcomes.-Engage with C-Suite executives in full sales cycle motions. Align business and technical initiatives to cutting-edge AWS solutions, programs and specialists.-Accelerate the adoption of AWS and 3rd-Party SaaS technologies.-Pioneer innovative mechanisms to connect early-stage startups with enterprise organizations, fostering ecosystem growth and new revenue streams.-Develop best practices and training mechanisms to fulfill technical gaps across the organization (Demand Gen., Solution Architect, and Inside Sales teams.) Show less

Rackspace Technology
Mar 2025 - nowAccount Executive - AWS Commercial Sales
Licenses & Certifications
- View certificate
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AWS Certified Cloud Practitioner
Amazon Web Services (AWS)May 2022
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