Fady Ayoub

Experience

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  Prescription Shop Pharmacy

  Jan 2010 - Jan 2011

  Intern Pharmacist

  Processed prescriptions and reviewed patient profiles under the supervision of a registered pharmacistTracked inventory, maintaining adequate stock of medication and checking expiration datesEntered all necessary information from prescriptions into the required pharmacy databaseEnsured customer satisfaction, providing ongoing customer care through consultation for OTC and prescription medicines

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  Walmart

  Jul 2010 - Dec 2010

  Customer Service Representative

  Demonstrated service-oriented approach to handling and resolving customers inquiries and concernsEffective communicator when dealing with customers from diverse backgroundsResolved problems through effective communication with other departments

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  Trinity Pharmacy

  Jan 2012 - Jan 2012

  Relief Pharmacist

  Fulfilled all department objectives, filling prescriptions, confirming for correct dosage, and identifying risks associated with drug interactions and incompatibilities Generated necessary documentation, recording prescriptions dispensed, narcotics and other restricted drugsUpdated customer files, entering prescriptions and pertinent information into the pharmacy databaseConducted medical consultation on prescription and OTC medicines as requested by customersAdvocated for consumer health, participating in legislative actions that support patientMaintained third-party insurance forms and other paperwork Show less

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  Rite Aid Pharmacy

  Oct 2012 - now

  Manages the day-to-day operations, including scheduling, answering questions, and ordering supplies for pharmacy department, and inspecting work performed by staff to assure prescription efficiency and accuracyOversees leadership and development of staff, screening and hiring of applicants for pharmacy technician and clerk positions, and providing regular performance feedback and training for staffDirects resource acquisition, ordering, and maintaining accurate inventory countsImproves customer experience working with staff to minimize patient wait times, provide excellent interactions, and improve overall efficiency of operations during all patient interactionsConveys policy and procedure changes, system enhancements, and clinical updates to pharmacy staffTrained in the operation and maintenance of pharmacy computer systems and other equipment, including the ScriptPro robotic prescription dispensing machineVerifies and upholds policies and procedures for regulatory compliance with federal and state laws, regulations, and standards regarding the provision of pharmaceutical servicesEffectively collaborates with all levels of staff and medical professional in all interactions, and during patient consultations and follow through to deliver excellent customer service Show less Facilitated patient counseling and inquiries, providing information to customers regarding possible drug interactions, side effects, dosage, proper medication storage and over the counter (OTC) medicationsHandled all incoming requests, resolved technical/operational issues and maintaining high level customer service by providing high quality products and service in quick turnover timesAdministered influenza, pneumonia, shingles and whooping cough vaccinationsCollaborated with staff and professionals, communicating with medical staff regarding new prescriptions, refills and medical inquiriesProduced high volume of prescriptions per day achieving 100% accuracyAssisted and mentored new team members and support staff improve training and efficiency of the team Show less

  • Pharmacy Manager

    Jul 2014 - now

  • Staff Pharmacist

    Oct 2012 - Jun 2014