Deep Enrich
Ravindra .
Customer Service Representative
1000 followers
Ghaziabad, Uttar Pradesh, India
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About me
Major Incident Manager, Problem Manager
Education
Chaudhary Charan Singh University
2007 - 2010Bachelor of Business Administration (BBA) Business Administration and Management, General
Experience
HomeShop18
Jan 2013 - Apr 2014Customer Service Representative
HGS - Hinduja Global Solutions
May 2014 - Mar 2018Senior Customer Service Representative
Tata Consultancy Services
Mar 2018 - Feb 2024Major Incident Manager
HCLTech
Feb 2024 - nowWorking as a Major Incident Manager. Working as a Incident and Problem Manager
Major Incident Manager
Feb 2024 - nowProblem Manager
Feb 2024 - now
Licenses & Certifications
Introduction to Amazon Web Services
LinkedIn Learning- View certificate
Six Sigma: Green Belt
LinkedInJun 2020
- View certificate
Learning Data Analytics
LinkedInJun 2020
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