Derek Kenneth Bansah

Experience

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  Minecon Resources and Service Limited

  Aug 2015 - Jun 2023

  IT Infrastructure Manager & Dissemination Officer

  OverviewAs the IT Infrastructure Manager, I ensured seamless IT operations and data security, while driving process improvements through Agile frameworks to enhance system uptime and client relationship management.Key Achievements● Streamlined data storage systems, improving retrieval efficiency by 30% and enhancing security compliance by 40%.● Achieved 100% system uptime, ensuring uninterrupted client-facing services and increased productivity by 25%.● Improved client engagement by 15% through education on service offerings and technology solutions, optimizing service utilization. Show less

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  Association of African University

  Jun 2019 - Jul 2019

  Intern

  • Presented weekly task updates and plans to supervisors at the Association of African Universities (AAU), keeping them informed and aligned.• Engaged with team members in planning and executing activities, enhancing team coordination and effectiveness.• Collaborated with the IT team to build and support an African Olympic website using WordPress and MySQL, improving the site’s functionality and content.• Invigilated application tests based on scenarios, resolving over 250 human errors before deployment. Show less

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  Nsano Limited

  Jul 2020 - Aug 2022

  Assistant Project Manager & Scrum Analyst - Nsano Limited

  OverviewAs an Assistant Project Manager and Scrum Analyst, I led cross-functional Scrum teams to deliver technical projects in line with Agile principles, enhancing project efficiency and client satisfaction through iterative improvements and clear communication.Key Achievements● Successfully managed 120+ projects with a 95% on-time completion rate, reducing project delivery time by 30% through effective sprint planning.● Implemented UAT plans for over 30 projects, improving client satisfaction scores from 75% to 90% and minimizing post-launch issues by 50%.● Designed a digital portfolio dashboard that strengthened decision-making processes, aligning project investment strategies with market trends. Show less

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  True Key Hotels & Resorts Ltd.

  Sept 2023 - now

  Night Audit Analyst - TrueKey Hotels

  OverviewIn this role, I managed core financial transactions and utilized Agile methodologies to optimize financial reporting processes, driving data-backed decision-making and operational improvements across departments.Key Achievements● Increased occupancy rates by 20% through data-driven analysis of booking trends and proactive recommendations.● Achieved 100% accuracy in revenue and expense reconciliation, enhancing financial reporting standards.● Improved guest satisfaction and team communication by implementing Agile best practices, leading to enhanced service alignment and efficiency. Show less

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  IBS Consulting | Dream Jobs & Schools✨

  Apr 2024 - Oct 2024

  Strategy Associate Consultant - IBS Consulting

  As a Strategy Associate Consultant, I led the market expansion project for IBS Consulting’s entry into Ghana, driving key strategic initiatives and aligning stakeholders to achieve full operational launch. My focus was on competitive analysis, resource management, and operational excellence.Key Achievements● Directed the planning and setup of the Accra client center, achieving operational capacity within the project timeline and enhancing client engagement by 20%.● Secured local partnerships and ensured compliance with regional standards, increasing project agility by 30%.● Collaborated with senior management to streamline project timelines, resulting in a 20% improvement in project efficiency and client satisfaction. Show less