Dariavali Shaik

Experience

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  Primaccess Technologies Pvt. Ltd

  Nov 2009 - Sept 2011

  Senior Desktop Support Engineer

  • Attending day-to-day problems at userend and closing the call within given time frame.• Involved in troubleshooting problems concerned to network connectivity, printer and Desktop applications and User Account Management.• Applying Security Patches and upgrades for the Operating Systems and Applications.• Outlook configurations and trouble shooting.• Symantec Antivirus Manual update and checking for the virus infected systems cleaning the virus from systems. worked with the clients are: Axis Bank, Birla Sun Life, HDFC Standard life,MaxNew York life,Aditya birla Money, Reliance Life Insurance Etc. Show less

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  Sirius Transtech Pvt Ltd

  Jan 2012 - Oct 2013

  Technical Suport Engineer

  • Monitoring the network connectivity• Assigning the day to day calls to the engineers, closing the calls within the TAT• Monitoring the antivirus console• Monitoring the BSNL & TULIP connectivity through CA Spectrum tool.• Applying the security patches and manual installations• Installing and troubleshooting of digital signature USB token software for Andhra Pradesh government’s MEE SEVA Project• Installing the CARD(Computer Aided Registration Department) software patches • Installing and troubleshooting of the scanners and network printers • monitoring the UPS and Server status through CA Spectrum console• installing the OS and other client applications though the Ghost image• troubleshooting of desktops and network related problems• maintain the asset record, vendor management• Configuring Outlook, Troubleshooting of Outlook Show less

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  Vintech Computers

  Nov 2013 - Jun 2015

  System Administrator

  • Trouble Shooting Of Laptop And Desktops hardware• Installing Softwares And Hardware Accessories• Troubleshooting Of OS And Applications• Troubleshooting Of Desktop,Laptop Hardware Issues• Configuring Of Wifi Adsl Routers And Modems,Wifi Extenders• Troubleshooting Of Adsl Routers And Connections• Crimping Of Lan (Cat5E,Cat6) Cables And RJ11• Inkjet Printer Cartridge Refilling• Knowledge of CCTV Camera and DVR Installations,Configurations.• Installations of Antivus,internet Security Softwares Updating the latest Virus Definations. Show less

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  RuralShores Business Services Pvt Ltd

  Jul 2015 - Mar 2018

  Senior Lead

   Installation and configuration of Windows server 2008,2012 R2 DC & ADC Creating Organization Units, Groups and Users. Implementing Group policies as per the Customer request. Joining the Workgroup Machines to Domain Deploying OS through WDS Installation and configuration of Hyper-V Installation, configuration and administrating Exchange 2010 and Exchange 2013 Health Checking and Patch Activity for Servers Installing and configuring DNS,DHCP Monitor Service desk Ticketing tool and assign the tickets to respective teams Maintains the Google Apps, Cloud Mail Admin Panels to create e-mail accounts, Distribution Lists, Mail routing and monitoring Mail Flow  Creating mail IDs for onboarding new users and taking mail box backup of resigned employees. Maintain inventory of all Laptops and software licenses Resolving the Escalated issues from Tier 1 and 2  Experience in creating Firewall Policies, Port forwarding, Port open, URL Block &Allow as per the management Guidelines Show less

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  Diyar United Company

  Aug 2019 - Jun 2021

  System Administrator
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  Wipro Limited

  Jun 2021 - now

  Senior Project Engineer