Deep Enrich
Rasmus Køhn-Petersen
Kundekonsulent
215 followers
Sønderborg, Region of Southern Denmark, Denmark
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About me
IT-supporter hos IT-Center Syd
Education
Tinglev skole
2000 - 20039. klasse, 10. klasse udvidet
Syddansk Erhvervsskole / Odense Tekniske Skole
2012 - 2015IT-supporter Computer and Information Sciences and Support Services 10Activities and Societies: Member of student council. IT-supporter-uddannelsen, Data og kommunikation.
Experience
TDC Contact center Europe
Jul 2008 - Oct 2011KundekonsulentTelefonsupport, hvor jeg hjalp TDCs kunder med alt fra fastnet til ekstraservices og bredbånd/tv.
Syddansk Erhvervsskole
Jan 2012 - Jan 2015StuderendeIT-supporter-uddannelsen, Data og kommunikation.
100% Telecom ApS
Jan 2013 - Nov 2014IT-supporter traineeAnsvar for virksomhedens it, inklusive servere, de enkelt computere, netværk og ip-telefoni. Mit ansvar gik på at holde alt kørende, og opdatere hvor det var nødvendigt, samt installere Microsoft- og TDC Scale-software.
Sitel Denmark
Jun 2015 - Jan 2017KundekonsulentFront-support og udvidet support for alle YouSees privatkunder.
Sønderborg Kommune
May 2017 - Jun 2018IT-supporterIt-helpdesk og support
Sygehus Sønderjylland
May 2017 - May 2017IT-supporter - virksomhedspraktikOpsætning af skærme på operationsstuer
Elgiganten A/S
Dec 2018 - Jan 2019Knowhow-medarbejder - VirksomhedspraktikSupport til kunder med problemer relateret til købte produkter.Service indenfor hele Elgigantens sortiment at elektronik, fra tv og mobiltelefoner til GPS og smartwatches.
Statens It
Feb 2019 - Jul 2023It-konsulentServicedesk
IT-Center Syd
Aug 2023 - nowIT-supporter
Licenses & Certifications
- View certificate
Networking Fundamentals
MicrosoftNov 2014
- View certificate
Security Fundamentals
MicrosoftNov 2014 - View certificate
Windows Operating System Fundamentals
MicrosoftSept 2012 - View certificate
Windows Server Administration Fundamentals
MicrosoftNov 2014 - View certificate
Microsoft Certified Professional
MicrosoftSept 2012
Languages
- enEnglish
- daDansk
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