Jinto James

Experience

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  Mothercare Hospital - India

  Jan 2015 - Apr 2016

  Biomedical Engineer
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  JS DIAGNOSTICS

  Jun 2016 - Nov 2016

  Field Service Engineer
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  Ministry of Health Oman

  Dec 2016 - Jan 2021

  Biomedical Equipment Technician

  I am a bachelor degree holder from anna university, Chennai with 5+ years experience from different hospitals in india & abroad. t. I have good experience in maintenance and repair of all kinds of biomedical equipment.

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  ADK Trade & Shipping Pvt.ltd and ADK Hospital

  Jan 2021 - now

  Field service / Biomedical Engineer

  ADK Trade & Shipping Pvt Ltd is one of the largest medical equipment distributors in the Maldives, distributing several renowned medical brands in the country including Siemens Healthineers, Draeger Medical, KLS Martin, Karl Storz GmbH, Roche Diagnostics, ATOM Medical, Fisher & Paykel, Pentax Medical, Tuttnauer, Schiller, etc..Roles and responsibilities:• Interacting with customers to solve their issues• Installation and commissioning of new equipment.• Keeping track of purchased equipment• Checking existing problems• Providing responsive telephone and onsite support and work to ensure that the customer is successful in the use of their instruments.• Assuring a professional relationship with existing customers to achieve customer loyalty • Producing timely and accurate reports of installation and commissioning, planned maintenance, service reports etc.• Plan and organize preventive maintenances on customer site • Maintain stocks of useable spares, regularly reviewing the stock to optimize stock holding in keeping with instruments serviced.• Maintain an up-to-date awareness of changes to instruments and the wider aspects of technology.• Seek opportunities to expand the after-sales support business.• Active selling of Service Agreements and products, seeking opportunities for future business opportunities.• Visit customers on site for pre-delivery inspections and evaluations• Assist with technical support for our customers and their managers and sales reps.• Assist with onsite product training for our customers, including operation of software for diagnostic testing.• Handle Drager, Siemens, Shiller service connect software• Order parts and assist with inventory control• Additionally got an opportunity to work as Clinical Engineer in ADK Hospital Maldives Show less

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  ADK Hospital Pvt Ltd

  Jan 2021 - now

  Biomedical Engineer