Sarah Khechini

Experience

• 

  La Poste Tunisienne

  Aug 2017 - Aug 2017

  Administrative Assistant

  As an Administrative Assistant in the International Relations Department, my responsibilities included:Translating correspondence from French to English for communication with foreign delegates.Coordinating meetings with foreign delegates to ensure seamless communication and engagement.

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  Local Post Office

  Jul 2018 - Jul 2018

  Finance Officer

  As a Finance Officer at the Local Post Office, I processed various transactions and efficiently handled cash and account inquiries using a bespoke computer system. I was in direct contact with customers and had to assist them and answer their inquires.

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  PwC Middle East

  Apr 2019 - Apr 2019

  Administrative Assistant

  Utilized bilingual proficiency to translate documents accurately from Arabic to English, French to English, and Arabic to French.Analyzed and managed data with precision using Microsoft Excel.Demonstrated expertise in data entry, writing, foreign languages, and translation.

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  Finbudd

  Oct 2021 - Feb 2022

  Tech Manager

  As an Tech Manager at finbudd, I skillfully utilized a range of industry-leading toolsMonday: used automation to track workload.Kartra: used Its affiliates , helpdesk , E-mail and pages part. Dripify: created drip campaigns. Linked Helper: conducted campaigns to generate leads.These tools helped effectively automate workload tracking, create engaging drip campaigns, and generate leads via targeted campaigns. Additionally, I conducted thorough competitive analyses and conducted onboarding calls with mentors and affiliates to ensure optimal product performance and user experience. Show less

• 

  Horizon Ed.

  May 2022 - Jun 2022

  Sales Specialist \ Content creator

  In my brief experience , I wrote various content, including video game notification and Facebook post caption creation, to drive engagement. My fluency in Standard Arabic, Tunisian Arabic, and French, allowed me to create compelling copies. In addition, I conducted both warm and cold calls to build relationships and generate leads, while also performing market research to identify potential school partnerships. To stay organized and accountable, I maintained detailed records of my work activities using Airtable timesheets. Show less

• 

  Wantotrip

  Sept 2022 - Apr 2023

  Product Manager

  As a Product Manager at Wantotrip, I led various initiatives to drive influencer outreach and website development. Some of my key accomplishments include: Research and Selection: Proficiently identify and evaluate Instagram influencers based on strategic collaboration criteria to enhance brand partnerships and outreach initiatives.• Creation of an influencer database: Utilizing Trend Hero, I developed an influencer database containing 82 individuals that met predetermined selection criteria. This resulted in a 10% conversion rate and several influencers expressing interest in our product.• Onboarding interested influencers: I conducted onboarding calls and discussed trip details with interested influencers. This helped ensure they had a positive experience with our product and could effectively promote it to their followers.• Trip-Experience Creation: Created compelling trip itineraries that inspire influencers to collaborate with us. I oversaw the development of the trip experience on our website, which included designing and developing five unique travel experiences. This helped provide users with various options and improved overall user engagement.Through my work at Wantotrip, I successfully drove influencer outreach, improved user engagement, and operated business growth. Show less

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  Finbudd

  Feb 2023 - Jun 2023

  Product Manager

  As an experienced Product Manager, I have utilized various tools to manage workloads and improve user onboarding experiences effectively. Some of the tools I have used include:• Kartra: I successfully utilized its page capabilities to create our company website pages.• Created compelling website copy to communicate brand messaging and engage target audiences effectively.• Coordinated and facilitated live courses, ensuring optimal instructor and student satisfaction.• Implemented a Hubspot feedback form to gather valuable insights and participant feedback.• Developed and administered tests using Testportal, ensuring an accurate assessment of participants' knowledge.• Collaborated with mentors to create comprehensive quiz questions and a robust scoring system.• Designed an enhanced user experience feedback form to gather participant input and suggestions.• Maintained and updated the events calendar, informing participants about upcoming sessions.• Oversaw the management of the Circles platform, including uploading Loom videos and organizing course materials for easy participant access.• Crafted professional emails and engaging posts on Facebook and LinkedIn to promote courses and engage with the target audience.• Established B2B Key Performance Indicators (KPIs) to monitor and evaluate progress in our work effectively.• Created effective opt-in forms and closely tracked and analyzed leads obtained from them.• Ensured accurate video transcription aligned with the speaker's content and addressed language errors.• Collaborated with instructors to align course schedules and milestones and co-created an enriching learning experience.Hubspot: To track our sales funnel.By utilizing these tools and strategies, I was able to successfully drive user acquisition and engagement, improve customer satisfaction, and drive business growth. Show less

• 

  WeNego

  May 2023 - Jul 2023

  Web Content Manager

  Content Creation:Conducted extensive research on startup certification procedures in Tunisia & France.Developed comprehensive course content for 16 courses in French.Devised effective methods to gather testimonials from existing and potential customers.Created detailed customer personas, segmenting the audience into clients, candidates, and employees.Streamlined website user interface through 2 intuitive mockups.Conducted thorough competitor analysis, providing valuable insights into competitor performance.Contributed feedback to enhance Wenego's overall service usability.LinkedIn Manager:Created compelling bilingual content for Wenego's LinkedIn page, engaging a diverse audience.Established KPIs for precise benchmarking and evaluating the success of our LinkedIn goals.Developed a strategic plan to analyze LinkedIn analytics, guiding our path forward for the page.Generated over 20 innovative post ideas, increasing engagement quality and frequency in the first month.Ideated creative ways to showcase Wenego's seminars and workshops on LinkedIn, attracting more interest from our target audience.Implemented a comprehensive dashboard for efficient LinkedIn activity tracking and management, including vision, goals, and strategies.Monitored weekly and monthly post-performance, visitor metrics, and follower growth using the dashboard.Utilized the dashboard's Best Practice and Competitor tabs to capture insights and enhance LinkedIn management strategies.Managed a consistent posting schedule of 3-4 weekly posts for two months, ensuring sustained audience engagement.Analyzed post metrics to make data-driven decisions and assess performance effectively. Show less

• 

  Pens.com

  Jul 2023 - Jun 2024

  Hired 90+ profiles for Sales, Customer service, Web Inbound, Product Data Coordinator, IT, Talent Acquisition Specialist & Admin, Junior Pricing Analytics Engineer, and Facilities Management assistant; for main markets: North America, Great Britain, Australia, and New Zealand. Collaborated with other 5 team members. Strategic Candidate Sourcing: Utilize job boards, social media platforms, professional networks, and team member referrals, to identify and attract high-potential candidates.Qualification and Pre-Screening: Conduct 1000+ comprehensive resume screenings and pre-screening calls to assess candidate qualifications, aspirations, and cultural fit, fostering meaningful connections between candidates and opportunities.Candidate Assessments: Evaluating skills, experience, and cultural alignment to facilitate informed hiring decisions and ensure the right match between candidate and role.Collaborative Synergy: Serve as a pivotal link between recruitment and cross-functional departments (HR, IT, Facilities, Sales, Customer services), fostering alignment and consistency in recruitment methodologies and practices.New Hire Onboarding: Led 10 onboarding sessions for over 100 new hires to provide in-depth insights into various job roles, fostering a sense of belonging and empowerment from day one.Strategic partnership management: With schools, organizations, or companies, optimizing synergy for mutual growth and success. Show less ATS Management and Recruitment Support:Create and input candidate data into our database and tracking them throughout the recruitment lifecycle.Manage internal databases, systems, and files to support recruitment initiatives.Provide daily reports on recruitment activities, challenges, and strategies to enhance decision-making processes.Recruitment Events Coordination:Participation in diverse recruitment events, such as career fairs and networking activities, to attract high-caliber talent.Administrative Support:Administrative assistance to the recruitment team, including report preparation, document maintenance, and applicant support.Liaise with new hires to collect necessary documentation for seamless onboarding processes.Support job fairs and informational sessions, including document handling and candidate assessment.Brand Ambassadorship:Deepen understanding of the company's products, services, and culture to authentically communicate opportunities to candidates, positively representing our values.Collaboration and Relationship Building:Collaborate closely with colleagues to ensure accurate updates of new hire details and seamless data management.Organize new hire paperwork for turnover to HR, fostering efficient processes.Cultivate relationships across departments and with external candidates to support recruitment efforts. Show less

  • Talent Acquisition Specialist

    Dec 2023 - Jun 2024

  • Talent Acquisition Coordinator

    Jul 2023 - Dec 2023
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  CIS International School of Tunis

  Jun 2024 - now

  Human Resources Specialist

  Staff Attendance:- Maintain accurate attendance, leave, and annual leave records per HR policies.- Monitor and process sickness and absence details efficiently.- Generate monthly absence reports for leadership insights.- Coordinate return-to-work meetings and update related documentation promptly.- Update staff records for signing in, emergency drills, and fire safety.Payroll:- Process staff casual, supply, and additional hours claims accurately.- Collaborate with Finance to resolve payroll queries promptly.- Ensure timely updates to staff role and grade changes as per HR policies.Recruitment and Safeguarding Responsibilities:- Coordinate internal and external advertisement placements.- Manage job applications, interviews, references, and offer letters.- Welcome and assist visitors and applicants during interviews.- Provide admin support for recruitment and new staff clearances.- Notify departments of new staff details and prepare required resources.- Develop forms for managing pay and contract changes to ensure compliance.Training and Development:- Design and implement comprehensive training programs.- Schedule and ensure completion of induction and follow-up meetings.- Monitor probationary periods and provide necessary support.Employee Engagement:- Initiate activities to motivate and engage employees.- Organize team-building events and recognition ceremonies.- Plan staff recognition events to celebrate outstanding performance.General HR Processes:- Maintain accurate job descriptions as per current standards.- Complete the Annual Workforce Census with meticulous attention to detail.- Offer professional advice and guidance on HR matters.- Assist in arranging external training sessions and maintaining records.- Support senior leadership in staff development and HR issues.- Adhere strictly to school HR policies and procedures.- Maintain utmost confidentiality in handling HR matters. Show less