Melaine C. Kenyon

Experience

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  Iona College

  Aug 1996 - Dec 1997

  Document Delivery / Reference Librarian

  Coordinated and managed day-to-day operations of the Interlibrary Loan/Document Delivery Services Department, including all borrowing and lending activities using the OCLC/ILL subsystem. Incorporated a previously decentralized service by introducing automation technology to streamline the workflow and simplify daily operations, subsequently updating procedures, increasing lending percentages, and decreasing the turn around time for borrowed materials. Recommended, initiated purchase, and implemented the ARIEL document delivery system. Established and maintained reciprocal agreements with local libraries and joined new ILL consortia to secure free Interlibrary Loans for the Iona College Community. Taught library instruction classes utilizing various types of instructional media for levels ranging from English 101 to Senior Seminars. Developed training workshops for staff of academic and administrative departments on web page design. Show less

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  University at Buffalo

  Jan 1998 - Jan 2000

  Program Assistant

  Provided help desk / technical assistance to students and faculty for online classes. Developed promotional materials to market distance learning courses and services. Served on University-wide task force to research, evaluate, and select new course management system.

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  Hilbert College

  Feb 1998 - Aug 1998

  Systems Librarian

  Provided reference and circulation services at the library’s Information Desk. Managed Windows NT server and networked CD-ROMs. Supervised two library paraprofessional staff members. Webmaster duties included the redesign and construction of the library’s web site.

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  Buffalo State College

  Apr 2000 - Dec 2019

  Promoted into new role as part of a comprehensive IT reorganization. Responsible for strategic leadership, planning, and management of a large functional unit combining multiple service points, including oversight for development and completion of strategic goals with a focus on supporting institutional IT initiatives. Supervise and mentor 17 professional staff. Research and recommend policy, procedure, and process change. Manage multiple initiatives, stakeholders, and projects within a data-enabled environment. Show less Provide vision, leadership, and direction for Instructional Technology unit to support teaching, learning and research. Core services include consultation and production services related to instructional design, graphic design, photography, television engineering, audio and video production, as well as support, design, and maintenance for 120+ technology classrooms, instructional labs, and active learning spaces. Manage unit budget as well as campuswide budget for technology classrooms. Supervise and mentor staff of 15 (14 professional, one clerical).Highlights of Responsibilities and Achievements: Responsible for technology integration into 58 generally scheduled classrooms between 2005 and 2010. In process of coordinating campus-wide effort for classroom technology refresh project to bring 30 older spaces up to current digital standards.  Implemented learning management systems, video conferencing, digital signage and video management systems. Evaluated and recommended systems and equipment. Coordinated multiple groups representing campus stakeholders using project management techniques for planning and communication. Responsible for negotiating and maintaining contracts with selected vendors.  Appointed by Provost to coordinate college’s efforts for Open SUNY Initiative related to online courses and programs as well as student and faculty support services.  Collaborated on production of college’s first MOOC on Coursera with 75 videos and over 40,000 users enrolled.  Advocated for and coordinated renovation of two traditional 22 seat computer labs into 30 and 36 seat active learning classrooms.  Participated in strategic planning efforts within unit, developing mission, vision, and values. and served on College Planning Council to develop college’s 2014-2017 strategic plan. Show less Manage the daily operations of Instructional Technology unit. Supervise and mentor staff of 13 (12 professional, one clerical). Core services include consultation and production services related to instructional design, graphic design, photography, television engineering, audio and video production, as well as support, design, and maintenance for 70+ technology classrooms, instructional labs, conference rooms, and other learning spaces on campus. • Serve as campus representative to State University of New York Faculty Access to Computing Technology (FACT2).• Research trends in the fields of online learning, instructional design, learning spaces and educational technologies to enhance instruction.• Served on the State University of New York (SUNY) Learning Network committee for Marketing and CommunicationMajor Accomplishments: • Completed conversion of all viable campus classrooms to provide a technology enhanced learning spaces. From 2005 to 2010 coordinated design and technical upgrades of 56 smart classrooms. Collaborated with Campus Facilities as well as consultants. Advised on new space and equipment console design based on faculty and student feedback. • Prepared Middle States Substantive Change allowing Buffalo State to provide accredited distance education programs. Show less Provide vision and direction for development of comprehensive electronic learning course development, policy, and procedures. Coordinate ANGEL LMS implementation. Managed migration from Blackboard to ANGEL including oversight of a 45 member committee to review LMS products; arranged vendor site visits; wrote RPF; developed all training and migration workshops; created support documentation; retraining over 200 faculty; and developed student support procedures. Oversee ongoing ANGEL training for faculty and students, including the development of an online demo course for student orientation; the development of online and campus based training for faculty on new versions, equipment upgrades, technical policies, and course and account related procedures. Research trends in the fields of copyright in the digital age; instructional design; technology enhanced instruction; and course management systems and applications. Served as campus Academic Coordinator and MID for SUNY Learning Network. Served as campus representative to State University of New York Faculty Access to Computing Technology (SUNY FACT). Serve as campus liaison to State University of New York Professional Development Center. Show less

  • Director for Technology Support Services

    Jan 2016 - Dec 2019

  • Director for Instructional Technology

    Oct 2010 - Jan 2016

  • Associate Director for Instructional Technology

    Nov 2005 - Oct 2010

  • Distance Education Coordinator

    Apr 2000 - Oct 2005
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  Daemen University

  Dec 2019 - now

  Vice President for Information Technology and Chief Information Officer

  Provide vision, leadership, and strategic direction for all aspects of information technology needed to lead the institution in effective and efficient applications of IT.• Identify, evaluate, procure, and oversee the implementation of all technology applications.• Negotiate vendor contracts and ensure vendor compliance with contractual terms and obligations.• Collaborate on capital improvement projects involving infrastructure, safety, security, access management, student experience, and learning spaces.• Manage a creative, technical, and professional team in successfully fulfilling IT service delivery commitments.• Facilitate team development, succession planning, leadership coaching, professional development, and retreats to create a high-functioning team environment. • Create and implement new procedures for project management, workflow optimization, and business improvement processes.• Provide technology planning and consultation to academic and administrative offices.• Direct continuous policy development, including significant updates to reflect new services and fiscal constraints. • Collaborate on institutional effectiveness efforts related to strategic planning by evaluating data from multiple sources.• Serve as the liaison regarding information technology with other university administrators, faculty, and offices. Show less