Nikieta Miller

Nikieta Miller

Guest Service Representative (Cross Trained)

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location of Nikieta MillerGreater Wilmington Area

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  • Timeline

  • About me

    QA Engineer @ nCino, Inc. | Salesforce Certified Administrator

  • Education

    • Cape Fear Community College

      -
      Associate of Arts and Sciences - AAS Finance, General

      Activities and Societies: National honors society

    • Fort Hays State University

      -
      Computer Science
    • University of North Carolina at Charlotte

      -
      Bachelor of Science - BS Finance
    • University of North Carolina at Charlotte

      -
      Bachelor of Science - BS Finance

      Activities and Societies: -Volunteer Note Taker -Sanford Hall Student Council -National Honors Society -Phi Theta Kappa

  • Experience

    • Extended Stay America

      Jan 2017 - Aug 2017
      Guest Service Representative (Cross Trained)
    • UnitedHealthcare

      Aug 2017 - Jan 2018
      Healthcare Agent
    • Verizon

      Aug 2019 - Jan 2020

      (Crossed trained, seasonal position)

      • Financial Services Representative

        Feb 2018 - Jan 2020
      • Senior Financial Services Representative

        Aug 2019 - Dec 2019
      • Fraud Prevention Specialist

        Aug 2019 - Dec 2019
    • EMS LINQ, Inc.

      Dec 2019 - Sept 2020
      Customer Support Specialist
    • NCino, Inc.

      Sept 2020 - now
      • QA Engineer

        Sept 2022 - now
      • Associate Quality Assurance Engineer

        Sept 2020 - Sept 2022
  • Licenses & Certifications

    • Introduction to Career Skills in Software Development

      LinkedIn
      Mar 2023
      View certificate certificate
    • Salesforce Certified Administrator (SCA)

      Salesforce
      Jun 2021