Mona Makeen

Experience

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  EL FADY CO.

  Jul 2003 - Feb 2007

  Secretary

  * Dealing with more than one supplier to achieve the best rate with the best service.* Answering calls and receiving customer orders* Issuing billing , reviews and filling* Follow up delivery of orders* Purchase requirements

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  School Sisters of Notre Dame

  Mar 2007 - Jul 2008

  Data Entry

  * Organizing files and collecting data to be entered into the computer.* Analyzing the data for errors.* Reporting problems with the data.* Accurately entering information into various computer programs.* Keeping sensitive customer or company information confidential.

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  Shedwan village

  Aug 2008 - Oct 2010

  Assistant Financial Manager

  * Working with executives and business heads to prepare reports.* Liaising with other departments and business units on a range of issues.* Taking responsibility for, and supervising the work of, more junior members of staff.* Arranging financial audits and reviews as required.* Payment of invoices and fees as required or otherwise instructed.* Manage payroll for Company, business units and subsidiaries.* Follow up the needs of the financier, issue orders and issue invoices.* Keep track of stores and what they lack Show less

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  Smart Systems Egypt

  Mar 2011 - Jul 2018

  * Responsible for handling and monitoring all project and requests from clients either maintenance orinstallation.* Obtain rates for maintenance or installation.* Dealing with correspondence, complaints , queries ,responses and answers various questions fromcustomers, including regulations, required information, invoices, quotas and etc.* Handling all required documentations at any tender or project.* Dealing with new clients and provide them will all services that we can provide them with.* Organizing meetings and managing databases* Booking transport and accommodation* Organizing company events or conferences* Ordering stationery and furniture* Preparing letters, presentations and reports* Supervising and monitoring the work of administrative staff* Liaising with staff, suppliers and clients* Implementing and maintaining procedures/office administrative systems* Delegating tasks to junior employees* Organizing induction programmers for new employees* Attending meetings with senior management* Assisting the organization’s HR function by keeping personnel records up to date, arranginginterviews and so on* Dealing with more than one supplier to achieve the best rate with the best service.* Follow up projects and maintenance.* Field and address concerns and/or complaints of customer. Set, reschedule, and cancel appointments for customers as necessary either for installation, maintenance or surveys* Monitor the filing system through maintaining confidential categorized files and documents, manualand electronic in a way that ensures availability of data when requested Show less * Answering calls, taking messages and handling correspondence* Maintaining diaries and arranging appointments & typing, preparing and collating reports* Filing* Organizing and servicing meetings (producing agendas and taking minutes)* Implementing new procedures and administrative systems* Liaising with relevant organizations and clients* Coordinating mail-shots and similar publicity tasks* Logging or processing bills or expenses* Managing reception and meeting and greeting clients* If more senior, recruiting, training and supervising junior staff Show less

  • CEO Office Manager , Purchasing Manager

    Feb 2013 - Jul 2018

  • Executive Secretary

    Mar 2011 - Jan 2013
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  KIRMARY for Engineering Supplies for fire fighting

  Aug 2018 - now

  Assistant Manager Administrative

  - Assist the General Manager as directed.- Overseeing special projects and tracking progress towards company goals.- Collecting, organizing, and storing information using computers and filing systems.- Develop and update administrative systems to make them more efficient.- Develop and maintain a filing system.- Develop good customer relationships and address customer service needs.- Handle sensitive information in a confidential manner.- Handle multiple projects.- Prepare and monitor quotation ,invoices , purchasing , report under SAP (ERP) system.- Ensuring office is stocked with necessary supplies and all equipment is working and properly maintained.- Coordinating with the Website Developer and Printing Companies dealing with the Firm with respect to the stationery, website, and other related correspondences- Reply to email or face to face enquiries.- Write letters and emails on behalf of other office staff.- Cover the reception desk when required.- Carry out administrative duties such as filing, typing, copying, binding, scanning etc.- Photocopy and print out documents on behalf of other colleagues.- Liaise between managers, customers and employees.- Handling reception activities. (Phone calls, guests’ relationship, coordinating meetings, faxes andcouriers).- Maintain contact lists.- Resolve administrative problems.- Document Control.- Facebook page admin, design. Show less