Oliver Williams

Experience

• 

  Harley Davidson

  Jul 2009 - Aug 2009

  Sales Representative

  Worked closely with the sales representatives, learning different sales techniques.

• 

  Public Relations Department of the Island Government of St. Maarten

  Jul 2010 - Jul 2010

  Office Assistant

  Filing and organizing paperwork was the main task. Took phone calls and helped clients who came with inquiries. Data processing on the computers using Microsoft Word and Excel and also helping the employees with other tasks.

• 

  Dow's Musical Foundation

  Jul 2011 - Aug 2014

  Performed as an entertainer playing steel pan at numerous locations on St. Maarten with the Dow's Musical Foundation. Such as hotels, at concerts and at the port of St. Maarten greeting the tourists as they disembark the cruise ships. Taught children musical theory and how to play the steel pan and various other instruments at a summer camp for four consecutive years.

  • Entertainer

    Mar 2007 - Aug 2014

  • Instructor

    Jul 2011 - Jul 2014
• 

  St. Maarten Harbor Group of Companies

  Jun 2016 - Jul 2018

  Receptionist

  Worked at the Accounting Department of the Port of St. Maarten calling clients informing them of payments or receiving calls from clients inquiring about payments or requesting other information or to speak to colleagues. Did filing work and organizing using the Microsoft Office suite (mainly Word and Excel). Also learned and used the Exact computer application, which is used for accounts payables and receivables.

• 

  CareerSource South Florida

  Mar 2019 - Dec 2019

  Customer Service Specialist

  Greeted and assisted job-seekers coming into the career center with registration, updating information and any inquiries they had in regards to the numerous services offered by CareerSource. Some of the services offered include, unemployment assistance program, food stamps, assistance with federal bonding, transportation and training assistance. Did referrals for the job-seekers to jobs, through the Employ Florida system, which is a website where employers can post job postings and it has tools like resume builders and many more. Also took telephone calls from customers looking for information and requesting to speak to other colleagues. Show less

• 

  American University of the Caribbean

  May 2021 - Oct 2022

  End Point Technician

  Performed various IT technical support tasks. User password reset, downloaded and installed software, pc diagnosis and troubleshooting of user technical issues. Unlocked Bitlocked machines and imaged machines. Setup and managed Zoom and Teams webinars and meetings. Performed videography and photography tasks. Recorded and edited using Premiere Pro and Photoshop. Configured, programmed and managed the Audio-Visual equipment in the Lecture Hall podium systems and various locations on site. Replaced and installed equipment. Managed Echo360 devices and captures. Provided support for various events, such as Graduation and White Coat event. Also managed inventory documentation and created user instructional documentation. Provided training to colleagues, faculty, students and visitors. Show less

• 

  First Response SXM

  Sept 2023 - Dec 2023

  IT Technician

  Performed various IT technical support tasks. Installed multiple IT devices, such as surveillance camera systems, whole-home alarm systems and senior emergency response systems. Tested and configured several devices. Commuted to customer locations and provided technical support and maintenance on their various systems. Operated the bucket truck on occasion. Navigated situations with disgruntle customers positively and restored confidence in the company. Documented all works completed and kept records of the customers and the equipment at each location. Updated the customers’ files and information. Managed inventory documentation and created instructional documentation. Provided training to colleagues and customers. Show less

• 

  Freelance

  Jan 2024 - now

  Content Creator

  Creative Content Creator of various types of designs. Designed flyers, banners, watermarks, thumbnails, logos and much more. Edited photos and videos using Canva Pro, Adobe Creative Suite and DaVinci Resolve. Created visually compelling content using my extensive knowledge of various design creation software and AI tools. Skilled in document drafting of press releases, stories, newsletters, business plans, templates, checklists and more. Verse in accounting and financials. Ability to analyze and formulate financial statements. Show less

• 

  Caribbean Toastmasters - District 81

  Jul 2024 - now

  Public Relations Officer

  Currently serving as Public Relations Officer in my Toastmasters Club. Developed and implemented social media strategies aligned with organizational goals. Managed social media accounts, actively responding to inquiries and maintaining a consistent presence. Created compelling and shareable content across various platforms, ensuring audience engagement through flyers, videos, social media posts, and press releases. Created and distributed press releases for publication. Analyzed social media performance to refine strategies and maximize results. Coordinated public relations initiatives to promote meetings and activities. Worked closely with other board members to enhance brand awareness. Show less

• 

  Assetra

  Nov 2024 - now

  News Journalist/Marketing

  Responsible for creating the company's newsletters. Responsible for creating engaging content and keeping the audience informed about the latest developments in the digital asset and blockchain space. Curate industry news, into informative and attracting information, ensuring consistent and relevant updates for the community. Track social media metrics and analytic performance for various platforms.