Kim Dillon

Experience

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  Pella Windows and Doors, Toledo

  Sept 1996 - Jul 2007

  Accounts Receivable Specialist

  • Promoted to accounting role from receptionist within first year of employment.• Served as a backup for various administrative roles including receptionist, customer service representative and IT support.• Developed billing procedures to ensure ability to meet month end deadlines.• Generated procedures needed to fulfill requirements of new accounting system.• Carried out credit management role such as reviewing credit applications, processing credit checks and setting limits for credit worthy customers.• Processed all revenue and cash entries for multi-company structure.• Served as a major role with the implementation of new affiliated business.• Received Employee of Month award for continued leadership and dedication.Software programs included: MS Office, Filemaker Pro, and GreatPlains Dynamics. Show less

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  ThyssenKrupp Logistics

  Sept 2007 - Oct 2011

  Credit Analyst

  • Reduced customer short pays by 85% within a 3 month time period• Improved credit policy to effectively reduce exposure• Ensured all revenue and expense was accounted for within timely manner• Implemented solid collection processes of accounts receivable to reduce DSO• Maintained fixed asset system• Maintained cash records and receipts• Reconciled intercompany transactions on monthly and quarterly basis• Processed monthly journals entries and reconciliations• Assisted in month end closing processSoftware programs included: MS Office, SAP 6.0, and Hyperion Financial Management Show less

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  Northaven Development Group

  Oct 2011 - Jul 2012

  Accounts Receivable Manager

  • Handled multifaceted business to ensure all revenue it actualized with timely manner with strict deadlines• Created and implemented automated billing processes to reduce manual entry by 60% • Facilitated in revamping satellite office communication procedures to ensure accurate financial reporting• Creation and implementation of credit policy, including credit applications, credit checks and extension of customer worthy credit lines• Provided timely, courteous and knowledgeable response to customer requests regarding customer balances• Recognized and developed standard operating procedures to improve the efficiency of business• Processed inter-company billing transactions within Quality Carrier affiliates• Reconciled inventory transactions on monthly basis• Quality Carrier took over operations in July 2012Software programs included: MS Office, Perfit Connect and Great Plains. Show less

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  Quality Distribution

  Jul 2012 - Mar 2013

  Billing Coordinator

  • Processes billing on daily basis adhering to firm deadlines • Ensures all revenue is actualized / reconciled between dispatch and billing adhering to strict deadlines• Provides continued communication to terminal personnel to ensure a seamless billing processes and ensuring 100% revenue reconciliation• Improved billing processes working with individual terminals to enhance standard operating procedures• Provided daily and weekly cost reports to customers • Infinity Oilfield Services took over operations of terminal in May 2013• Software programs included: MS Office and company based accounting system. Show less

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  Infinity Oilfield Services, LLC

  Apr 2013 - Nov 2014

  Billing Coordinator

  • Processes and reconciles billing daily adhering to firm deadlines• Ensures all revenue is actualized/ reconciled between dispatch and billing adhering to strict deadlines• Ensures 100% accuracy according to customer contracts by analyzing data weekly• Continually coaches and mentors billing team to ensure a seamless billing process• Provides support and training to personnel on all billing software• Analysis of weekly revenue and reporting of driver payroll• Analysis and reconciliation of billing and expense transactions on a weekly basisSoftware Programs Include: MS office and company based accounting software Show less

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  QC Energy Resources

  Nov 2014 - Dec 2017

  Sr. Quality Control Analyst

  • Account Receivable Follow Up• Resolve outstanding unpaid invoices• Track down missing invoicing approvals• Improve DSO• Liaison between between billing, terminals, a/r and customer to root cause and resolve outstanding unpaid invoices.• Update billing system to ensure proper rating / invoicing processing• Provide support and training to terminals on billing software

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  Quality Distribution

  Jan 2018 - Sept 2021

  - Train and implement best practices for company driver payroll- Identify best business practices and implement training as needed- Assist with training terminals at operational level- Maintain and review data for accuracy - Lead on process improvement projects- Provides Support and training to personnel on projects- Manages EDI 210 requests- Ability to troubleshoot EDI 210 issues as requested by customers and internal requests

  • Operations System Analyst

    Jun 2019 - Sept 2021

  • Project Manager

    Jan 2018 - Jun 2019
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  Coil Steel Processing

  Sept 2021 - now

  HR and Organization Manager

  • Oversees organization's strategic initiatives relative to people and organizational operations; collaborates with leaders on company wide objects. • Responsible for ensuring HR policies are up to date and compliant; ensures policies are applied consistently and works with outside agencies / vendors as needed.• Manages performance process and communication to leaders regarding annual reviews• Responsible for employee engagement; manages employee recognition programs, company events and total rewards programs. • Generates reports and deliverables for internal and external stakeholders and ensures accurate reflection of company’s financial position• Reviews and audits payroll transmission; generates monthly report for analysis to include point system reports.• Leads projects and relays progress reports to leaders.• Assists in company training, development, compliance and learning opportunities. Show less