Yasser Alhamoudi

Experience

• 

  Stc

  Jun 2018 - Aug 2018

  Summer Internship
• 

  FLOW Progressive Logistics

  Aug 2021 - Apr 2022

  IT support officer

  •Installed , configured, and maintained IT systems and networks as L1 support •Provided technical support across multiple departments.•Monitored network performance and IT infrastructure health.•Managed IT operations, including system monitoring, backup management, and ensuring high availability of business-critical services.•Configured and maintained printers, security cameras, and IT hardware.•Handled incident response and troubleshooting for operational IT issues

• 

  Jazeera Paints

  Apr 2022 - Nov 2022

  Information Technology Support Officer

  • Provided technical support for hardware, software, and network infrastructure.• Managed secure user accounts and resolved system-related issues.• Provided technical support for the company’s branches across Saudi Arabia, ensuring smooth IT operations.• Troubleshot and maintained printers, security cameras, desktops, and other IT equipment

• 

  Team Saudi

  Dec 2022 - now

  •Manage and maintain virtualized and cloud infrastructure using Nutanix & OCI for operational efficiency.•Monitor and optimize system performance with high availability strategies and advanced analytics.•Conduct capacity planning and execute infrastructure upgrades to support business growth.•Manage endpoint policies and data compliance using Microsoft Intune & Microsoft Purview.•Lead infrastructure improvement projects using Agile & PMP methodologies, ensuring successful delivery within budget and timelines.•Enterprise Application & Systems Integration, including SAP and Microsoft 365 services.•Tenant-to-tenant mailbox migration, ensuring seamless transitions and data integrity.•Manage DNS security, implementing DNSSEC & DDoS protection to prevent cyber threats.•Provide Linux system administration, troubleshooting, and performance tuning for specific workloads.•Standardized and documented infrastructure configurations, processes, and procedures to ensure consistency, compliance, and operational efficiency, while generating regular performance reports for continuous improvement.. Show less

  • Infrastructure Specialist

    Dec 2024 - now

  • IT Specialist

    Dec 2022 - Dec 2024