Joel Ubiera

Experience

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  US Navy

  Jun 2007 - Jun 2013

  Master-at-Arms First Class (E-6) Select

  Worked in the fields of law enforcement, force protection, and anti-terrorism.Duties:Administrative• Handled, wrote, and maintained training records, muster reports, awards, deployment data, and special requests for a department of 50 Sailors.• Submitted 70 law enforcement incident complaint reports, weekly summary reports of team members, and periodic evaluation reports.Security• Deployed for 310 days on three special mission ships, protecting 173 crewmembers and assets• Apprehended and processed 70 suspects, reducing crime by 25% • Dispatched patrol officers to 220 incidents• Served as a law enforcement officer in largest naval installation overseas, with 22,000 personnel and its satellites Leadership• Increased mission readiness as Chief-of-the-Guard resulting in five out of five superior evaluated team performances and the Top Shark award.• Supervised a detachment of 50 Sailors.• Managed 315 hours of training in expeditionary combat skills for 50 personnelMy honorable service in the Navy resulted in selection for advancement to the rank of Petty Officer First Class (E6) in less than six years, a feat accomplished by less than 1% of all service members. Show less

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  Metlang

  Jan 2014 - now

  Analytical Linguist

  Duties:• Analyze, monitor, translate, transcribe, and summarize assignments in English and Spanish.• Lead a site of 50 linguists to ensure all employees complied with Metlang's and our client's policies. • Process analytics and intelligence for delivery for teams of up to 10 personnel• Assess and organize time sheets and other records for 50 analytical linguists.Key Achievements:• Performed 12 quarterly evaluations• Conducted 78 informal evaluations• Completed 72,769 documents• Implemented the Quality Control Process to correct 41,541 projects Show less

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  GEORGIA STATE UNIVERSITY ATHLETIC ASSOCIATION INC

  Sept 2021 - Dec 2021

  Digital Marketing Specialist

  Identified problems and inefficiencies in Georgia State University Athletics' marketing strategy and created a holistic, strategic marketing plan to drive student engagement with the Claw Club resulting in increased advocacy and loyalty toward GSU's sports teams.

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  PwC

  Jan 2022 - Oct 2022

  Management Consultant | Customer Transformation

  • Improved the customer experience for utilities company by designing and developing a customer journey and segmentation strategy that drove a 25% increase in satisfaction. • Created the Global Medical, Legal, and Regulatory End-to-End Approval Process for a global pharmaceutical company resulting in a 60% improvement in approval times and a 50% reduction in human and financial resources used.• Served as the liaison between PwC and Georgia State University’s Consulting Club to help students prepare for a successful career as a management consultant.• Helped develop Georgia State University’s Management Consulting Concentration by advising professors on modern consulting skills and tactics. Show less

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  The Coca-Cola Company

  Jan 2023 - Feb 2024

  Manager, Governance & Communications

  Execute project, portfolio, and change management in collaboration with the Digital & Technology Services teams and stakeholders across functions to ensure committed work is delivered, processes are optimized, and solutions are adopted effectively.