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Pei Wang

Pei Wang

Customer Service Intern

Followers of Pei Wang801 followers
location of Pei WangAmsterdam, North Holland, Netherlands

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  • Timeline

  • About me

    Passionate Fashion and Luxury Enthusiast

  • Education

    • Shanghai Normal University

      2015 - 2019
      Bachelor in Economics Economics (Sino - US Cooperation)

    • University of Amsterdam - Amsterdam Business School

      2019 - 2021
      MSc Business Administration Entrepreneurship and Management in Creative Industry

    • INSEEC MSc & MBA

      2017 - 2018
      Exchange Program Marketing and Management in Luxury Industry

  • Experience

    • Louis Vuitton

      Dec 2018 - Jan 2019
      Customer Service Intern

      • Managed KPIs for call sales and aftercare, consistently surpassing targets, and ensured top-notch customer service at Louis Vuitton.• Led service quality monitoring and facilitated seasonal key item training for the sales team, contributing to increased sales performance.

    • New York Media Group

      Apr 2021 - Jul 2021
      Marketing and Operations Intern

      • Crafted and implemented a social media strategy—selecting the RED platform, curating vlog content, and leveraging Google Ads—which propelled brand engagement and collection rate by a staggering 200% within the Chinese market segment.• Localized English website content and social media descriptors to Chinese, enhancing accessibility for the target demographic.

    • CIRRO

      Dec 2021 - Dec 2022
      Carrier Management Specialist | Procurement Specialist

      • Led successful negotiations with top-tier global logistics providers and B2C e-commerce customs broker across the EU, enhancing partnerships, resolving disputes, and optimizing operational costs.• Collaborated with legal and finance teams to refine internal processes, significantly improving contract approval and management efficiency and transparency.• Supported EU international office General Managers in business development and supplier relationship management, contributing to sustained partnerships and elevated sales KPIs. Show less

    • Loyens & Loeff

      Dec 2022 - Jan 2024
      Procurement Adviser

    • Christian Dior Couture

      Jun 2024 - now
      Sales Advisor

  • Licenses & Certifications

    • Dutch(NT2) A2 level

      Language Partners / BBi Communication
      Nov 2023

    • Dutch(NT2) A1 level

      Language Partners / BBi Communication
      May 2023

  • Volunteer Experience

    • Social Media Marketing

      Issued by Startup Funding Event on Nov 2020
      Startup Funding EventAssociated with Pei Wang

    • Vice President in Arts Department of Student Union

      Issued by Shanghai Normal University on Sept 2015
      Shanghai Normal UniversityAssociated with Pei Wang